Mortgage Case Processor - Headquarters

STAR Financial Bank is an equal opportunity employer (EEO) with a commitment to inclusivity for all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.

The Mortgage Loan Processor position is included in a workplace model that allows a combination of in‑person and remote work.

• Perform a review and/or audit on all mortgage applications according to the standard corporate fee matrices.
• Ensure regulatory and state specific documents have been disclosed to the applicant(s) as required by state and/or federal guidelines, specifically the review of the Loan Estimate disclosure (LE).
• Modify and correct LE fees according to the corporate standard fee matrices as applicable.
• Review generated loan estimates and disclosure packages to ensure they are accurate and compliant prior to being sent out to borrowers.
• Review change of circumstance requests along with file documentation and dates to determine valid changes.
• Maintain a current working knowledge of compliance regulations as they pertain to preparing mortgage loan disclosures.
• Assist with implementation of processes to reduce errors and correct deficiencies to mitigate tolerance errors.
• Generate application packages on all loans in a timely manner by initiating any electronic or appropriate physical documents required within the current compliance guidelines.
• Prepare a new loan set‑up file ensuring a timely, complete, and accurate file for underwriter review.
• Review desktop underwriting findings to ensure loans have all required documents before submitting to underwriting.
• Maintain consistent level of communication with the loan officer regarding incomplete or incorrect loan information.
• Apply all bank, state, and federal regulations to job functions to ensure compliance.
• Meet or exceed department productivity and quality performance standards within department turnaround time standards.
• Adhere to the department and regulatory standards to ensure adherence to required regulatory turnaround times for mortgage disclosures.
• Serve as backup to the mortgage processors and construction loan administrator.
• Work closely with servicing department and/or loan officers to clear up any file deficiencies.

• 2 to 3 years mortgage experience in loan documentation and delivery.
• Experience with federal and state compliance laws.
• Strong ability to add, subtract, multiply, and divide in all units of measure. Able to compute rate, ratio, and percentages.

• Affordable medical/vision/dental coverage
• Flexible dependent care account
• Health savings account (with employer contributions)
• Prescription drug plan
• Employee wellness initiatives (physical/mental/financial)
• Health management reimbursement program
• Short term/long term disability
• Life insurance
• Tuition reimbursement
• Competitive pay and bonus program
• 401(k) (with employer match)
• Generous paid time off including 11½ holidays
• Eligibility of benefits is determined by employment status classification and may be discussed during the interview process.