Claims Compliance Analyst; Workers Compensation

Primary Details

Time Type:
Full time

Worker Type:
Employee

• Location:
  
  USA – Madison, WI
• Work Arrangement:
  Hybrid
• Salary range: $69,500-$104,500

The Compliance Analyst ensures adherence to regulatory requirements impacting Workers’ Compensation and Professional Liability claims through ongoing monitoring, assessment and implementation of required actions. The role maintains key regulatory resources, communicates changes to stakeholders and partners with cross‑functional teams to support compliant processes and documentation. Responsibilities include facilitating regulatory examinations and managing required reporting and data submissions. The position also conducts compliance‑focused audits and oversees critical federal and state reporting obligations.

• Assist in engaging with the business for the strategic direction of claims management practices.
• Maintain high knowledge and expertise through training and industry networks.
• Demonstrate compliance with laws, regulations and company policies.
• Act as an internal escalation point for customer communication and engagement.
• Conduct quality assurance reviews and provide feedback to claims teams.
• Assist in the analysis and reporting of results and trends.
• Ensure audits, analyses and reports are completed to a high standard and on time.
• Provide coaching to individuals based on review outcomes.
• Monitor and implement improvement plans for performance management.
• Follow up on timely completion of action items from audits and health checks.

Necessary Work Experience includes:

• Some relevant work experience.

• Some experience in Workers’ Remuneration.
• Proven track record as a performer.
• Experience in file reviews and/or audit.
• Experience in coaching/training and providing feedback based on reports and data analysis.

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

• Relevant qualifications in finance, accounting, commerce or equivalent.

The salary range for this role is provided above. This is the national range for the location(s) listed. The salary offer will be decided based on the role’s complexity, its location and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full‑time and part‑time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance.

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender‑equal basis
• Competitive 401(k) program with company match up to 8%
• Well‑being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks and many ways to give back to your community

• Analytical Thinking
• Communication
• Compliance Training
• Critical Thinking
• Detail‑Oriented
• Intentional collaboration
• Managing performance
• Prioritization
• Process Improvements
• Quality Assurance (QA)
• Quality Control (QC)
• Regulatory Compliance
• Report Writing
• Standards Compliance
• Time Management

QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.

Global Disclaimer:
The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or…