Mortgage Loan Processor II

Mortgage Loan Processor II — Mortgage Department;
Collinsville Branch

Scott Credit Union is hiring a Mortgage Loan Processor II in Collinsville, IL to lead and grow our mortgage lending efforts while strengthening relationships within our communities. If you’re passionate about driving results, developing high‑performing teams, and delivering exceptional member experiences in a collaborative, service‑driven environment, we’d love to welcome you to our award‑winning team.

Schedule: Full‑time | Monday–Friday

Work Location Status: Fully on‑site for the first 30‑90 days at the Collinsville, IL branch. After successful completion of probationary period, position may be eligible for hybrid or remote work.

Employees in hybrid or remote roles may be required to return on‑site periodically for meetings, events, or other work‑related needs as determined by their manager.

Within authorized limits and in accordance with sound underwriting practices as set out in policy and procedure, collects and analyzes information, calculates and verifies data, and recommends approval of borrower’s applications for open and closed‑end mortgages. In addition to being well‑versed in all processing tasks performed by the Mortgage department, the Mortgage Loan Processor II trains all incoming Mortgage Loan Processor employees and provides guidance and advice to peers.

Scott Credit Union has been designated a Top Workplace by the St. Louis Post‑Dispatch and USA Today for our people‑first culture and strong employee engagement. We invest in our diverse team with competitive benefits, meaningful work, and clear paths for growth.

• 11 paid holidays and competitive PTO
• 401(k) with employer match
• Medical, dental, vision, and life insurance
• Short‑Term Disability, including maternity leave
• Tuition reimbursement program
• “Dress for your day” policy
• Career advancement opportunities
• Supportive, team‑oriented culture

• Process mortgage applications received via the web, branch personnel, or from Home Loan Advisors and request specified information for loan application.
• Submit applicant information through online underwriting tool to verify acceptance by secondary market.
• Analyze applicant financial status, credit profile, and evaluate to determine feasibility of granting loan.
• Maintain regular and consistent contact with member and Home Loan Advisor throughout processing term.
• Ensure loan agreements are complete and accurate according to internal policy, applicable regulations and secondary market guidelines.
• Analyze potential lending opportunities in each lending situation to further assist the borrower as well as increase the credit union’s lending portfolio.
• Request title insurance commitment and reviews to insure the interest of the credit union and the member are protected in all transactions. Obtain additional documentation as required.
• Ensure compliance with final underwriting and appraisal conditions.

• High School Diploma or equivalent.
• Minimum three (3) years of Mortgage processing experience.
• Experience processing complex loans (e.g. government loans, self‑employment borrowers, and income analysis requiring interpretation).
• Personal computer experience to include Microsoft Office products.

• You’re energized by creating meaningful connections and delivering strategic solutions.
• You stay focused under pressure and prioritize precision in your work.
• You take initiative, own your projects, and consistently aim for high‑quality results.
• You’re looking to build a long‑term career where your skills can grow and evolve.
• You independently manage a pipeline of 30+ active mortgage loans.
• You maintain consistent file touch cadence and milestone management.
• You have clear underwriting conditions with minimal resubmits.
• You deliver exceptional member and Loan Officer communication.
• You demonstrate strong problem‑solving on complex loan scenarios.

At Scott Credit Union, our purpose is to support members through every phase of their financial journey. We believe in accountability, integrity, diversity, service excellence, and continuous growth—for both our members and our employees.

Apply today to join a trusted organization that values your contribution and invests in your future. If selected, next steps may include a phone or in‑person interview.