Fiscal Technician Senior

Fiscal Technician Senior

Job : 322776

Location: Gate Way Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Hourly Rate: $19.26 - $25.04 per hour (DOE)

Grade: 110

Work Schedule: Monday
- Friday, 8am - 5pm; some evenings and weekends may be required. Summer

Hours:

Monday
- Thursday, 7am-6pm; evenings and weekends as needed.

Work Schedule (Remote): This position may allow for a remote work day.

Work Calendar: 12 Months

Locations:

• Washington Campus: 108 North 40th Street Phoenix, AZ 85034
• Central City: 1245 East Buckeye Road Phoenix, AZ 85034

Job Summary:

Gate Way Community College is seeking a collaborative, student‑focused, and detail‑oriented Fiscal Technician Senior to join the College Business Services team. This position provides a broad range of moderately complex fiscal, cashiering, customer service, and administrative support services in a fast‑paced, student‑facing environment within Student Business Services (SBS).

The Fiscal Technician Senior serves as a primary frontline resource for students, faculty, staff, vendors, and community members by delivering exceptional customer service and support related to student accounts, cashiering operations, payment processing, and enrollment‑related financial transactions. Responsibilities include collecting, posting, reconciling, and reviewing financial transactions; maintaining accurate fiscal and student account records; assisting with financial aid refund processing; preparing daily cash summaries;

monitoring account activity within the Student Information System (SIS); and ensuring compliance with college, district, state, and federal regulations.

This position works closely with Enrollment Services departments, including Admissions and Records, Financial Aid, Advisement, and Testing, to support student success, operational efficiency, and the integrity of student financial records. The Fiscal Technician Senior also provides operational and administrative support related to cash handling, fiscal compliance, reporting, and daily business office operations while assisting with support coverage across two Gate Way Business Services locations as needed.

Essential Functions (40% - 10%):

• Student Business Services Operations and Customer Support (40%):
  Serve as a primary frontline customer service contact for students, faculty, staff, community members, and vendors through SBS in person, by phone, and via e‑mail. Perform daily cashiering and student account support functions, including opening and closing cashier registers; collecting, posting, and reconciling payments; preparing daily cash summaries; conducting student outreach regarding payment options, secured funding, and enrollment status; coordinating enrollment cancellations for nonpayment;
  
  and responding to student account inquiries while ensuring compliance with college, district, state, and federal regulations.
• Student Account Review and Enrollment Services Support (30%):
  Review and monitor student accounts for accuracy within SIS, including tuition charges, course fees, financial aid transactions, and other account activity. Research, identify, and report discrepancies; establish and maintain cross‑departmental relationships with Admissions and Records, Financial Aid, Advisement, Testing and other Enrollment Services areas.
• Fiscal Records and Compliance Support (20%):
  Interpret and communicate college and district policies, procedures, and payment requirements to students, faculty, staff, and community members. Maintain, review, and process fiscal records and financial transactions while ensuring compliance with applicable policies, procedures, and cash‑handling standards.
• Operational and Administrative Support (10%):
  Perform duties commensurate with position level to support efficient operations within the SBS office. Provide operational, administrative, cash handling, and financial compliance support to ensure customer service standards, reporting requirements, and daily business operations are maintained effectively.

Minimum Qualifications:

• High School Diploma or GED and two (2) years of related fiscal, finance, payroll or accounting support experience such as processing and reconciling…