Sr. Loan Processor

Senior Loan Processor

Cross Country Mortgage, LLC offers a competitive compensation plan and a robust benefits package, including medical, dental, vision, and a 401(k). We also provide short‑term disability, an employee assistance program, and a wellness program.

This is a remote position in Grand Rapids, Michigan.

• Perform a thorough review and analysis of the borrower’s credit, employment, income, and assets as required by the particular loan program before submitting to underwriting.
• Assemble the complete loan package in proper order for underwriting.
• Verify all required documentation (pre‑underwrite) in the file.
• Complete the required loan checklist.
• Verify that an application is complete and accurate; identify any potential issues that may arise in underwriting.
• Prepare a loan approval summary, Forms 1008 and 1003, and ensure the accuracy of all information printed on those documents.
• Communicate directly with the Loan Originator, customer, and underwriter to obtain initial and any missing documentation required to qualify for the loan.
• Review loans for compliance with all mortgage‑related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
• Communicate with various companies to obtain Property Survey, Flood Certificate, Title Commitment, and payoff information.
• Verify that vendor orders are complete, invoices received, and in the applicant’s e‑file.
• Manage pipeline by completing and submitting reports within allotted turn‑around times.
• Assist in setting up loans.
• Document all communication related to the loan application in the conversation log.
• Train and supervise new loan processors and other processing personnel.
• Assist closing, secondary marketing, and loan servicing to obtain and clear outstanding suspense items from Cross Country Mortgage, LLC investors.

• High School Diploma or equivalent.
• Minimum of 5 years’ residential mortgage processing experience.
• Working knowledge of RESPA regulations and general knowledge of all mortgage and consumer lending regulations, including but not limited to Regulation Z, Regulation B requirements, and loan documents.
• Excellent math and analytical skills.
• Excellent communication skills.
• Ability to prioritize and meet deadlines.
• Availability to work varying hours and overtime if needed.
• Encompass experience.

• Hourly Rate: 23.07‑28.84
• Eligible for bonus incentive based on production.
• The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.