Billing Analyst
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-06-28
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Finance & Banking
Accounts Receivable/ Collections, Financial Analyst, Financial Reporting, Accounting Manager
At Butler/Till, we take immense pride in our independent, women-owned and led status, our unwavering commitment to a purpose-driven approach, and our unique structure as a 100% employee-owned company.
Our dedication to Diversity, Equity, Inclusion, and Belonging (DEIB) is a cornerstone of our culture. We believe that the diversity and inclusivity of our workforce are sources of strength. As you become part of our community, you'll discover that we are dedicated to creating a positive impact, not only for our clients but also for the communities where we live and work.
SUMMARYOversee client invoicing and reconciliation operations for the largest client, serving as the primary liaison between finance and data systems. Lead issue resolution efforts and drive continuous process improvements.
KEY OUTCOMES & RESPONSIBILITIESKey Outcome:
Accurate Monthly Reconciliation
- Ensure Precision in Financial Reporting
Key Responsibilities:
- Data Integration:
Extract and compile payment processing and internal data into a Power Pivot template. - Error Management:
Identify, review, and resolve data discrepancies. - Reporting:
Communicate reconciliation results to finance for accurate journal entries and bank reconciliation.
Key Outcome:
Effective Client Billing
- Guarantee Correct and Timely Invoicing
Key Responsibilities:
- Data Extraction:
Retrieve data from multiple custom platforms to verify accurate client billing for monthly subsidies. - Invoicing:
Prepare and execute quarterly invoices for outdoor media and passthrough fees and expenses. - Issue Resolution:
Address and resolve declined payment issues in collaboration with the account service team. - Billing Oversight:
Review and manage billing issues and escalations.
Key Outcome:
Efficient Client Credits and Refunds
- Streamline Credit Processing
Key Responsibilities:
- Data Reconciliation:
Retrieve and reconcile client credit and refund data from proprietary platforms. - Refund Processing:
Handle or submit refund requests to finance for prompt processing.
Key Responsibilities:
- Troubleshooting:
Resolve data issues in collaboration with other departments. - Platform Management:
Oversee and manage the payment processing platform.
Other Responsibilities:
- Additional accountabilities and tasks may be assigned by leader/management, to contribute to overall team and agency success.
- REQUIRED
- Experience:
3+ years in accounts receivable or finance - Sound independent judgment
- Ability to establish trust and credibility
- Advanced knowledge in Excel, Office 365
- PREFERRED QUALIFICATIONS
- Detail oriented with a proven track record of accuracy, High level of interpersonal skills and integrity while executing responsibilities
- Education:
Bachelor’s Degree, accounting or finance a plus
- CUSTOMER FOCUS/CLIENT INTIMACY: seeking to understand client business challenges/needs and delivering continuous value to our clients
- COLLABORATIVE: working with teams and across the organization with ease
- OWNER AGILITY: able to continuously learn and quickly adapt to changing circumstance
- RESULTS DRIVEN: accepts accountability to deliver business outcomes, even under changing circumstances. Delivers on commitments
- DISCIPLINED:
Thinks, plans, and prioritizes work on an ongoing basis, plans and aligns with key team members before acting
All employees, regardless of role or geographic location, are required to attend in person for onboarding during their first week of employment and annually for the Shareholder’s Summit held in June. Additional travel is not routinely expected but may be required for key/critical meetings & events.
WORK ENVIORNMENT & PHYSICAL DEMANDSThe work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job, typically in an office setting or in a home office. An employee in this role may be in a stationary position, often standing or sitting for prolonged periods and using office equipment and computers. The noise level in the office environment is usually moderate.
(I.e., business office with computers and printers, light foot traffic, etc.). Reasonable accommodation…
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