Financial Coach

Job Overview

The Financial Coach will coordinate and provide financial counseling/coaching services for clients in programs across the local office.

• Provide 1:1 financial coaching and counseling to a caseload of clients, including creating a personal budget, establishing a bank account, taking out loans, and establishing credit, as well as advanced asset building topics such as analyzing credit reports, techniques to build credit, and debt reduction as needed.
• Assess client needs and develop individual financial action plans with each client.
• Provide individualized financial counseling sessions (including both initial and follow-up sessions) and achieve client outcomes. Make appropriate referrals and integrate other wrap‑around supports (e.g., benefits, tax preparation) into counseling to achieve greater results.
• Support the creation of new workshops in budgeting, banking and credit.
• Ensure that all training requirements are met for participants in budgeting, cash management, savings, and credit building, and that participants complete required training.
• Increase participant knowledge of financial services and credit offerings.
• Coordinate with the Economic Empowerment Manager on external outreach to banks and other community members to assist with client achievement of financial navigation and coaching goals.
• Accurately track participant attendance, data, follow‑up services, and outcomes in ETO.
• Successfully complete and pass CNM Certified Financial Coach certification, participate in initial trainings and ongoing professional development trainings.
• Follow all programmatic, contractual, donor requirements and IRC standards of practice.
• Participate and attend community of practice (COP) calls for financial coaches.
• Participate in financial capability‑wide events and initiatives.
• Build and maintain effective relationships with colleagues, banks, VITA tax sites, and community volunteers.
• Other related duties as assigned.

• Undergraduate degree preferred; or combination of equivalent years of education and related work experience.
• Experience with financial education, counseling and coaching.
• High level of familiarity with U.S. credit and banking system and experience with personal budgeting, banking and credit counseling.
• Demonstrated ability to communicate well with people of varied backgrounds.
• High level of comfort, functioning and effectiveness in multicultural and multidisciplinary teams.
• Excellent organizational skills with a high level of attention to detail and computer literacy.
• Strong written and verbal communication skills, including ability to make presentations.
• Ability to work independently, be a self‑starter and manage multiple tasks.
• Fluency in English required. Proficiency in a refugee language an asset.
• Valid driver's license and access to a personal, insured vehicle to travel regularly throughout the service delivery area.

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the responsibilities above.
• May require occasional weekend and/or evening work.

Pay Rate: $26.50 – $27 per hour. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. This is a short‑term role with an anticipated end date of September 25, 2026, and is not eligible for IRC’s full benefits package.

Short‑term roles are not eligible for IRC’s full benefits package. U.S.

-based short‑term employees are eligible for a 403(b) retirement savings plan with employer match (immediate vesting) along with a non‑elective employer contribution based on age and years of service (3‑year vesting), paid sick leave in accordance with policy, and access to the Employee Assistance Program (EAP), which provides confidential counseling and mental health support for employees and their families.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.