Accounts Receivable Analyst - North America

Location: Montanaro

Overview

Position Title:

AR Analyst
- North America Function:
Finance

Location:

MEX, MXWork Arrangement:
Hybrid

Description:

Position Title:

AR Analyst

Location:

Av. Ferrocarril Norte 100, Caleras de Amexhe, 38177 Apaseo el Grande, Guanajuato, México.

Hybrid work arrangement: 3 days in the office, 2 days working from homeABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves.

As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit  Role As an Accounts Receivable Analyst you will play a key role in managing customer accounts and ensuring timely cash collections. You will partner closely with Sales, Customer Service, and internal stakeholders to drive collections performance, resolve disputes, and maintain strong customer relationships.

We are looking for a detail-oriented, proactive professional eager to grow and make an impact in a high-volume, fast-paced environment.

Key Responsibilities Collections & Account Management:
Manage AR aging and drive timely collections through proactive follow-up, ensuring reduction of overdue balances while maintaining strong customer relationships.

Dispute Resolution & Reconciliation:
Resolve deductions, short payments, and invoice disputes, performing account reconciliations and supporting customers with payment research and issue resolution.

Cash Application:
Ensure accurate and timely application of customer payments and credit memos within ERP systems.

Risk & Stakeholder Management:
Identify high-risk accounts, recommend actions, and partner with Sales to manage credit limits, holds, and escalation strategies.

Reporting & Close Support:
Maintain accurate AR records, support reporting, and contribute to month-end closing activities.

Compliance & Process Improvement:
Ensure adherence to company policies and SOX controls, while supporting audits and driving continuous improvements in the Invoice-to-Cash cycle.

Qualifications Bachelor s degree in Accounting, Finance, or Business Administration.

Minimum of 2 year of experience in Accounts Receivable or Accounting, preferably in a Shared Service Center (SSC) environment.

Strong knowledge of ERP systems (SAP preferred).Advanced Excel skills.

Advanced English (required).Skills & Competencies Strong communication and negotiation skills.

Customer-focused mindset with ability to build and maintain strong relationships.

Proactive, hands-on approach with a strong sense of ownership.

Strong organizational and prioritization skills in a high-volume environment.

Attention to detail and accuracy.

Analytical mindset with ability to identify trends and insights.

Effective collaboration and stakeholder management.

Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

EEO OPPORTUNITIES We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at:  strongly believe that cultivating a diverse workplace gives a company strength.

The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English
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