Sr Analyst International - Remote

Core Responsibilities Global Tax & Compliance Oversight

• Ensure taxability matrices are accurate, current, and maintained for each supported country.

• Coordinate annual tax legislation reviews with external tax providers and ensure reviews are completed timely.

• Assess tax legislation changes and ensure all required payroll and tax updates are implemented accurately.

• Update payroll guides, taxability documentation, and payroll instructions to reflect legislative or policy changes.

• Perform and review tax gross-up calculations and tax withholding calculations within the suppliers payroll system.

• Maintain payroll instruction guides and payroll schedules on a regular basis.

• Communicate updates and changes clearly and proactively to client payroll contacts and internal stakeholders.

• Create new country implementation guides for countries added to the GATE payroll footprint, ensuring clarity, accuracy, and scalability.

• Reconcile payroll reports to systems of record, investigating and resolving discrepancies.

• Document payroll and tax processes to ensure consistency, knowledge transfer, and audit readiness.

• Manage and support client invoicing, ensuring invoices reconcile with the number of payroll calculations performed.

• Assist with billing preparation when necessary and understand the financial impact of client service level agreements (SLAs).

• Assist in tracking revenue associated with payroll services.

• Assist with processing and reconciliation of supplier invoices for both payroll system and tax providers ensuring accuracy and proper approvals.

• Train, mentor, and provide ongoing guidance to new or less experienced team members.

• Serve as a subject matter resource for global payroll, taxability, and compliance-related questions.

• Support knowledge sharing through documentation, job aids, and informal coaching.

• Partner with internal teams (Payroll, Tax, Finance, Product, and Operations) and external vendors to support payroll delivery.

• Identify opportunities to improve processes, controls, and documentation, with a continuous improvement mindset.

• Provide support on projects and other duties as directed, including new country launches and system or process enhancements.

• Demonstrate initiative in understanding how processes work and why, using insights to drive improvements.

• Assist with marketing-related efforts, including:

• Updating product features and service descriptions

• Creating and maintaining one-pagers

• Providing feedback on payroll-related video or training content

• Strong global payroll tax knowledge and understanding of local taxability rules

• International compensation knowledge

• Exceptional attention to detail and accuracy

• Strong analytical, organizational, and planning skills with a strong aptitude for numbers

• Excellent written and verbal communication skills

• Results-focused, proactive, and strong problem-solving mindset

• Proven project management capabilities

• Ability to collaborate effectively with internal and external partners

• Ability to document processes clearly and effectively

• Continuous improvement mindset with the ability to find better, more efficient ways of working

• Advanced proficiency in Microsoft Office, especially:

• Microsoft Excel (formulas, formatting, VLOOKUP/XLOOKUP, pivot tables, macros)

• Microsoft Word

• Strong systems proficiency with demonstrated ability to learn new technical systems quickly

Performance in this role will be measured through a combination of quantitative and qualitative outcomes, including but not limited to:

• Taxability Matrix Accuracy: 100% of supported countries reviewed and updated annually, with timely interim updates for legislative changes.

• Legislative Change Implementation: 100% of payroll and tax changes implemented accurately by the required effective date.

• Payroll & Tax Error Rate:
  Zero material tax, gross-up, or withholding errors post‑processing.

• Payroll-to-System of Record Reconciliation: ≥ 99.5% reconciliation accuracy with…