Tax Compliance Agent III

FT / PT Status – Full-Time Salary – $22.60 - $37.86 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Shannon Hughes | shughes |  
Final date to receive applications – 6/23/2026

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax Commission's Taxpayer Services Division is looking for a skilled and motivated individual to fill its Tax Compliance Agent position. This person will play an integral role in Division's mission to answer taxpayer inquires.

You must be current on your state and federal tax filings and pass a criminal background check. This position may be filled at any of the advertised levels listed below. Salary depends on the job level offered within the series.

• Answers phones and provide information to customers
• Research and respond to taxpayer inquiries, problems and concerns both verbally and in writing
• Research Utah State Tax law and regulations
• Analyze general and complex information needed to resolve tax issues
• Enter and retrieve information from different systems
• Make and complete adjustments to individual or business accounts
• Explain and apply policies and procedures to taxpayers
• Assist in the reviewing and processing of Voluntary Disclosure Agreements (VDA)
• Review and evaluate Waiver, Offer in Compromise, and Innocent Spouse requests

This job may be filled at any of the advertised levels. (Please note these ranges are subject to the FY27 COLA increase and may vary slightly.)

• Tax Compliance Agent III
  • $25.22 - $37.86
• Tax Compliance Agent II
  • $22.60 - $33.96

This position may become eligible for a remote/telework schedule.

Minimum or "day-one" qualifications:

• The model candidate for this position is someone who:
• Perform investigative activities to evaluate and make recommendations
• Has exceptional customer service skills
• Is very detail oriented

Preferred Or Trainable/on-the-job

Qualifications:

• Preference may be given to those with experience with tax laws, rules, regulations, policies and procedures.

Location –
210 North 1950 West
Salt Lake City, Utah, 84134
United States

Background Check Required – You must successfully pass a criminal history check.
Drug Test Required – No

Schedule Code – B - Competitive Career Service

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah ,  . Other benefits may include:

• Job Stability:
  Enjoy the security and reliability of employment within a well-established organization.
• Career Growth:
  Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work:
  Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment:
  Be part of a team that values cooperation, strong work ethics, and mutual support.

For more information tax.utah.gov

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact .