Remote Account Expert at BMO

Join BMO as a remote Account Expert, focusing on customer service and collections efficiency. Leverage your skills to optimize accounts and enhance customer trust in payment strategies.

As an Account Expert at BMO, you will be instrumental in managing high-risk accounts and providing exceptional service to customers.

Your role involves advising on payment options and executing loss mitigation plans. The position requires strong negotiation skills and a thorough understanding of collections processes.

Key Responsibilities:

• Analyze delinquent accounts for collection potential

• Provide strategic advice on customer payment options

• Manage escalated customer requests professionally

• Execute established loss mitigation strategies efficiently

• Maintain accounts and ensure accurate documentation

Requirements:

• 3-5 years experience in account management or collections

• Comprehensive knowledge of consumer collections laws

• Proven problem-solving and analytical skills

• Strong collaboration and communication abilities

• Experience in customer service environments

Utilize your background in collections to foster long-term customer relationships with BMO.
#J-18808-Ljbffr