Client Relationship Manager

## Client Relationship Manager Apply locations:
Boston, MAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR0032780
***** Together we fight for everyone’s opportunity for a better financial future.
***** We will do this together — with customers, partners and colleagues. We will fight for others, not against:
We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work.

Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
**** Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage –***
* **** Apply Now****##
** Get to Know the Opportunity
** Manages all aspects of specific sponsored plans while building and maintaining strong client relationships and supporting overall profitability. This role typically supports larger and/or more complex plans and customers, requiring a high level of client engagement and operational expertise.
*
* Please Note:

** This position allows remote work from home but will require travel to our Voya office as business requires. Candidates must be located within a 50-mile radius from your assigned office.
** The Contributions You’ll Make
*** Ensure seamless day-to-day operations and timely delivery of periodic processing events
* Apply operational best practices to ensure plans run efficiently and meet specific client needs
* Enhance service delivery by managing risk and improving efficiency and quality
* Serve as a liaison between internal and external partners supporting plan operations, including Central Services, Customer Contact Center, Compliance, Financial Control, Pricing & Trading, and Trust
* Actively participate in sponsor calls and meetings
* Support sales opportunities, including participation in onsite presentations
* Travel as needed to attend client meetings
** Minimum Knowledge & Experience
*** 5+ years of experience in the financial services industry
* Strong customer service experience and skills
* Experience managing highly sensitive and at-risk client relationships
** Preferred Knowledge & Experience
*** Bachelor’s degree in Business Administration or equivalent**#LI-VP1
****** Compensation Pay Disclosure:
**** Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.$109,000 - $136,250 USD
**** Be Well. Stay Well.
**** Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya…