Senior Loan Portfolio Analyst

Northmarq is seeking an experienced professional to join our Servicing team in our Dallas, TX office. This position requires a deadline-driven, service-focused, and detail-oriented individual who will be responsible for financial statement and rent roll analysis, watchlist/surveillance, reserve disbursement requests, new loan audits, reviews, and analyzing borrower consent requests, as well as calculating/coordinating loan payoffs and satisfying investor requirements. The focus will be on commercial mortgage risk management and customer service.

This role supports a flexible schedule that prioritizes in‑office teamwork, with flexibility for remote work when appropriate.

• Manage a small portfolio of commercial real estate loans and support senior team members with key tasks on more complex commercial real estate loans.
• Working with multiple Life Insurance Company lenders to provide exemplary client service, ensuring strict adherence to each lender's distinct guidelines and requirements.
• Provide premier customer service to lenders, borrowers, other servicing staff, and regional offices.
• Follow up with borrowers and management companies regarding variances and general income and expense questions.
• Monitor and update monthly loan reports utilized by investors and management to analyze portfolio risk.
• Audit new loan boarding and setup to ensure loan terms and covenants were accurately captured in the servicing system.
• Support Portfolio Managers and Senior Portfolio Managers with consent requests and various Lender requirements.
• Analyze annual and quarterly financial statements for multifamily and commercial properties in accordance with the requirements of various Life Insurance Company Lenders and other investors.
• Review and make recommendations for releases from reserves, including replacement, repair, capital expenditure, TI/LC, and insurance loss.
• Analyze and make recommendations for lender consent of borrower requests, including lease approvals, maturity extensions, partial releases/substitutions of collateral, easements, condemnations, ownership transfers, loan assumptions, etc.
• Follow up with borrowers to resolve any post-closing deferred maintenance items or other high-risk items identified during the annual inspection.
• Process insurance loss requests, manage proceeds, and monitor the restoration of the property.
• Calculate and coordinate loan payoff requests, including yield maintenance calculations.
• Monitor and collect outstanding mortgage payments, carefully documenting collection efforts.
• Perform financial covenant testing calculations including NOI, DSCR, debt yield, etc.
• Grow and develop strong relationships with Northmarq's Life Insurance Company Lenders.
• Serve on procedure committees, updating policies and procedures for Portfolio & Asset Management.
• Perform other reasonable tasks/projects as assigned within the department.
• Strategically manage workload to uphold portfolio standards and align with departmental objectives.

• Education: Bachelor's Degree, preferably in finance, real estate, or accounting.
• Work Experience: 2–5 years of experience in finance or accounting, finance asset management, or commercial lending.

• Proficient in Microsoft Outlook, Excel, and Word with strong technical skills to support daily operations and reporting needs.
• Knowledge of commercial real estate finance and commercial loan terminology.

• Demonstrated expertise in financial modeling and analytical skills.
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and professionally.
• Committed to delivering outstanding customer service and fostering positive relationships with both internal stakeholders and external clients.
• Highly organized and adept at managing multiple priorities in a fast‑paced environment while consistently meeting deadlines.
• Proven ability to work independently with minimal supervision, as well as collaboratively in a team‑oriented setting.
• Strong attention to detail and a commitment to producing accurate, high‑quality work.
• Resourceful and proactive in identifying and resolving challenges appropriate to the role's scope and impact.
• Trusted to handle sensitive and confidential information with the utmost discretion and integrity.

Northmarq offers a highly competitive benefits package including:

• Medical
• Dental
• Vision
• Paid Time Off
• 401K match
• Annual discretionary contribution based on business performance
• Paid parental leave and adoption assistance
• Education assistance
• Volunteer paid time off
• Charitable contribution match
• and many more