Loan Processor​/Closer; Loan Specialist

Loan Processor/Closer (Loan Specialist
2)

The Oregon Department of Veterans’ Affairs (ODVA) is a state agency dedicated to serving veterans, their dependents, and surviving family members through federal, state, and local benefits.

As a Loan Processor/Closer, you will independently process, coordinate, and close residential mortgage loans for the ODVA Home Loans Program, ensuring full compliance with state and federal lending regulations. You will serve as a key liaison for veteran borrowers and real estate professionals, providing clear guidance on applicable laws, program requirements, and loan terms.

• Verify application accuracy and prepare and issue required disclosures and closing documents.
• Ensure data integrity throughout the loan cycle and purchase completed loans from ODVA lending partners.
• Coordinate with mortgage applicants, lending partners, mortgage brokers, title and escrow companies, and other stakeholders to facilitate timely loan closings.
• Provide clear guidance to veteran borrowers on applicable laws, program requirements, and loan terms.

• Five years’ experience in preparing or analyzing residential, commercial, or public sector loan applications, including collections and foreclosure procedures.
• Five years’ experience in processing real estate transactions, including qualifying, evaluating, and extending credit to borrowers, and property inspections.
• Five years’ experience marketing, analyzing, servicing, or underwriting residential, commercial, or public sector loans.
• Five years’ experience in economic or community development.
• Bachelor’s degree in Business Administration, Economics, Finance, Accounting, or a related field substitutes for three years of experience; an Associate’s degree in Real Estate, Finance, Business Administration, or a related field substitutes for 18 months of experience.
• Experience processing and closing residential mortgage loans while ensuring compliance with state and federal lending regulations.
• Skill in reviewing, analyzing, and verifying loan applications, supporting documentation, and borrower eligibility requirements.
• Ability to interpret and apply mortgage lending laws, regulations, policies, and program guidelines to complex loan transactions.
• Strong attention to detail, organizational skills, and the ability to manage multiple loan files, meet deadlines, and maintain accurate records.
• Excellent customer service and communication skills, including the ability to explain loan terms, program requirements, and lending processes to diverse audiences.

• Successful completion of a fingerprint‑based criminal history background check through the Oregon (LEDS) and National (NCIC) systems.
• Valid Oregon or Washington State driver’s license and successful Motor Vehicle Record (MVR) check, with ongoing monitoring as required.

• Hybrid work schedule; eligible for both remote and office work, with logistics determined by the Hiring Manager.
• Required travel to ODVA’s Salem office and sites across the state on a periodic basis.
• ODVA will provide necessary hardware (laptop, monitor, keyboard, mouse, cell phone) for remote work.
• Workday will time out after 15 minutes of inactivity; it performs best in Google Chrome.

• Competitive medical, dental, and vision plans for employees and qualified family members.
• Paid sick leave, vacation leave, personal leave, and 11 paid holidays per year.
• Public Employees Retirement System (PERS) membership and potential loan forgiveness under the Public Service Loan Forgiveness Program (PSLF).
• Comprehensive benefits package supporting a high‑quality, compliant loan portfolio in a supportive environment.

The State of Oregon is an equal‑opportunity, affirmative action employer committed to enhancing workplace diversity. Veterans, National Guard service members, and individuals from historically underrepresented groups are encouraged to apply. Eligible veterans and Oregon National Guard service members will receive candidate preference. ODVA does not offer visa sponsor ships. All hires are required to complete the U.S. Department of Homeland Security Form I‑9 and provide documentation confirming authorization to work in the United States.

For additional information about pay equity and work authorization, please refer to the State of Oregon HR Equity webpage.