FinCrime Escalations Officer - German

Fin Crime Escalations Officer - German

Office:
Barcelona | Remote:
Germany, Lithuania, Poland, Portugal

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people.

People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting‑edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We’re looking for an Escalations Officer to ensure effective and compliant suspicious activity reporting in branches across Europe. You'll be performing assessments and making decisions on reports, which are escalated from the first line of defence.

Up to shape what’s next in finance? Let’s get in touch.

• Acting as the escalation point for suspicious activity cases
• Ensuring accurate and timely SARs are submitted according to local requirements
• Responding to regulatory inquiries and other requests from local authorities related to SARs
• Managing queries requiring second line of defence review
• Working with the MLRO and escalating significant cases
• Monitoring and detecting rare or new patterns, and reporting emerging trends in suspicious activity
• Resolving escalated cases, following expected resolution times
• Participating in projects with management as required
• Collaborating on training initiatives and implementation of new processes

• Experience as a compliance/Fin Crime officer in a major financial institution
• Experience in Fin Crime operations acting as the escalation point
• Deep knowledge of AML and sanctions regulations
• Experience using internal and external systems and databases to conduct investigations
• The ability to review policies and procedures and advise if changes are required
• Problem‑solving and decision‑making skills, with the ability to analyze complex information to identify the key issue/action and drive resolutions
• The ability to present a summary and conclusion to management promptly, including clear proposals to implement appropriate steps to mitigate risk and/or monitor it
• An understanding of payment systems and markets with a focus on technology and mobile applications
• Fluency in English and German

• Fluency in other languages

• Poland: PLN
  10,300 - PLN
  14,900 gross monthly*
• Other locations:
  Compensation will be discussed during the interview process

* Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

• Financial benefits that show we value your work
• Flexibility to work from home, the office, or abroad
• A Revolut Metal subscription loaded with perks
• Exciting events year‑round so you can get to know your team