Sr. Closing Associate

Sr. Closing Associate

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Operations role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hub locations in Plano, TX;
Richmond, VA; or Charlotte, NC.

Capital One Commercial Client Operations (CCO) is looking for candidates to support the growing Commercial Loan Operations Closing Team. The team supports day‑to‑day operations of loans pertaining to unique or niche industries that require special handling and industry knowledge. The primary function is loan closing and funding within the various lines of business that comprise Middle Market and Municipal Banking.

• Serve as primary contact and decision maker for all aspects of the corporate loan closing process.
• Review complex loan documents, drive deal closing calls that include internal and external deal team members and counsel.
• Ensure legal documentation accurately reflects the intentions of the credit approval.
• Ensure transactions are closed in compliance with the Bank’s loan policy and any other requirements designated by the credit approval.
• Work with Relationship Manager/Underwriter to understand the transaction and make sure that all relevant documentation is obtained for a timely closing.
• Liaise and coordinate pre-closing requirements with internal and external clients (Underwriter, Relationship Manager, Borrowers, Agent Banks).
• Analyze credit agreements, calculate loan/fee accruals, and perform ongoing reconciliation and remediation.
• Perform process quality reviews of work such as cash break analysis and comprehensive testing of system enhancements.
• Book and fund new loans and related activities in the loan accounting system.
• Monitor and clear loan exceptions; respond to audit requests.
• Prepare and submit periodic departmental, team, and metric reports.
• Resolve issues that might impede closing and use judgment to involve the manager and internal counsel when required.
• Complete post‑closing steps to ensure that all necessary documentation is received by downstream partners.
• Develop, design, and follow inter‑departmental controls and risk‑reducing processes.
• Effectively problem solve and influence strategic initiatives.
• Positively accept and champion change, and engage productively with the team and relevant stakeholders.
• Demonstrate ability to balance required regulatory and policy requirements when making decisions.
• Remain current on all pending and proposed regulatory changes affecting compliance.
• Ensure Know Your Customer (KYC) requirements have been met prior to closing a transaction.
• Maintain accuracy and customer satisfaction as the singular priority.

• A secure home office environment that is free from background noise and distractions.
• A reliable private internet connection that is provided via cable or fiber (not hotspot or cellular data).
• Private network that is password‑protected and under the associate’s ownership or line of sight to every device.
• Both hardwire and WiFi connections are acceptable if speed and security requirements are met.
• Requirements for minimum download speed: 5 Mbps, with 10 Mbps preferred.
• Capital One reserves the right to request proof of internet provider and speed; requirements may change with notice.

Candidates must live within approximately 50 miles of one of the hub locations based in 75024, 23238 or 28203 and be comfortable coming in person whenever required with no less than 24 hours notice.

• High School Diploma, GED or equivalent certification.
• At least 2 years of Loan Closing or Loan Servicing experience in Commercial or Business Banking.

• Bachelor’s Degree or Military experience.
• 3+ years of Commercial Loan Closing or Commercial Loan Servicing experience.
• 3+ years of Loan Syndication (agent or participant) experience.
• 1+ years of experience with ACBS.

Charlotte,…