Banking Specialist ; Teller​/Client Relationship

Bank Teller / Client Relationship Consultant

#3488

In this retail banking role (internally titled Banking Specialist I), you will serve as a bank teller and client relationship specialist, delivering exceptional service while supporting daily banking transactions and building client relationships.

This role is approximately 75% teller / transaction work and 25% client relationship and referral activity. You will process transactions with accuracy and efficiency while engaging clients in meaningful conversations to identify needs and recommend appropriate banking solutions.

This position is located at our Headquarters and offers high visibility to executive leadership, requiring a high level of professionalism, judgment, and client focus.

• Blend of bank teller operations and relationship banking exposure
• Headquarters location with executive visibility
• Opportunity to build foundational banking skills and grow into advanced client-facing roles

• Process a full range of bank teller transactions, including deposits, withdrawals, check cashing, and loan payments
• Accurately balance cash drawer, ATM, and vault as assigned
• Maintain strict adherence to banking regulations, audit standards, and security procedures
• Identify and elevate out-of-balance conditions or suspicious activity
• Execute all daily teller functions with a high degree of accuracy and efficiency

Client Experience & Relationship Building

• Serve as the first point of contact for clients, delivering a welcoming, professional banking experience
• Build relationships by getting to know clients and their financial needs
• Identify opportunities to deepen relationships through appropriate referrals to banking partners
• Support branch goals through referrals, client engagement, and relationship development

• Educate clients on online banking, mobile banking, debit cards, and digital tools
• Encourage adoption of self-service banking options to improve client convenience
• Assist clients with basic digital banking questions and navigation

• Represent the bank in a high-profile headquarters location, interacting with clients, executives, and internal partners
• Demonstrate professionalism, discretion, and strong communication in all interactions
• Support a client-focused, team-oriented branch culture

• High school diploma or GED required
• 6+ months of customer service, retail, or cash handling experience required
• Prior bank teller or retail banking experience strongly preferred

• Customer Service / Client Focus – Ability to deliver a high-quality banking experience and build trust
• Attention to Detail – Strong accuracy in processing financial transactions
• Communication – Clear, professional verbal and written communication
• Sales & Referrals – Ability to identify client needs and make appropriate referrals
• Digital Awareness – Comfort educating clients on online and mobile banking tools
• Problem Solving & Judgment – Ability to handle client issues and identify risk or fraud concerns
• Multi-Tasking – Manage transactions, client conversations, and branch priorities simultaneously

The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the stated range. The range is driven by the geographic location of the anticipated hiring location;

however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance.

A reasonable estimate of the current pay range is $15.50 - $19.00 per hour

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Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and…