Client Service Specialist

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of values that are the core pillars that define our culture and help bring our brand purpose to life.

• We are stronger as one:
  We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments:
  We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate:
  We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive:
  We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Corebridge Financial makes a tremendous difference in people’s lives. We help people plan to protect the future they envision and make decisions during the most difficult moments through the solutions and services we provide. Corebridge Financial brings together a broad portfolio of retirement, life, and institutional products offered through an extensive distribution network. With our customer‑focused service, breadth of product expertise, deep distribution relationships, and world‑class team of talented employees who are passionate about what they do, we provide solutions for a brighter future.

• Primary point of contact for high‑value client groups, delivering exceptional service to clients and financial advisors.
• Manage end‑to‑end payroll processing, ensuring accuracy, compliance, and timely submissions.
• Proactively resolve payroll issues, conduct detailed audits, and coordinate with internal and external partners to deliver seamless, white‑glove service.
• Navigate various billing cycles and file formats with strong learning agility.
• Be passionately curious while researching appropriate solutions for our internal and external customers.
• Assist clients with a variety of complex transactions, recognizing the industry‑leading customer service experience Corebridge Financial offers.
• Analyze large volumes of data with extreme attention to detail to ensure compliance and quality.
• Meet production and quality goals by processing transactions timely and accurately.
• Communicate with different Corebridge Financial departments to ensure accurate processing.
• Set up a home office and work remotely with minimal supervision; tools and equipment are provided. Self‑motivation, dependability, and responsibility are expected.

• High School Diploma or GED from an accredited institution required; college degree preferred.
• Ability to work successfully in a structured, fast‑paced team environment.
• Excellent communication skills, both oral and written.
• Proficient with MS Office and strong professional typing skills. Strong Excel skills (sorting data, filters, formatting cells).
• Ability to learn new software applications, experiment with digital tools, use dual monitors, and research with an analytical and curious mindset.

This position is based in Corebridge Financial’s Amarillo, TX office which gives colleagues the benefits of working both in an office and remotely.

• Health and Wellness:
  Medical, dental and vision insurance plans, mental health support and wellness initiatives.
• Retirement Savings: 401(k) plan with up to 6% dollar‑for‑dollar company match and an additional 3% company contribution, vesting immediately.
• Employee Assistance Program:
  Confidential counseling services and resources.
• Matching charitable donations:
  Corebridge matches donations to tax‑exempt organizations 1:1, up to $5,000.
• Volunteer Time Off:
  Up to 16 volunteer hours annually.
• Paid Time Off:
  Eligible employees start with at least 24 PTO days.

Eligibility for and participation in employer‑sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

Corebridge Financial is committed to being an equal‑opportunity…