Remote Debt Collection Specialist – Purchased Paper; No Weekends

Job Summary

Alliance One is seeking experienced remote debt collection professionals to connect with consumers and resolve delinquent purchased debt accounts. In this role, you will conduct high-volume outbound calls, perform skip tracing to locate consumers, negotiate settlements and payment arrangements, and manage your collection pipeline with timely follow-ups. Success requires maintaining full compliance with the FDCPA, FCRA, and applicable state regulations while delivering professional, solution-focused customer interactions that maximize account recovery.

Location: Remote

Pay: Base ($15–$20/hr) + Aggressive Tiered Commission & Compliance Bonuses

• Health Insurance (Medical/Dental/Vision)
• HSA/FSA plans
• Paid Time Off package
• Optional Daily Pay
• EAP
• 401(k) after 90 days
• Health benefits begin on the first of the month following hire

• Perform high-volume outbound calls to debtors.
• Conduct skip tracing to locate consumers.
• Negotiate settlements and payment arrangements.
• Manage the collection pipeline with timely follow‑ups.
• Maintain full compliance with FDCPA, FCRA and applicable state regulations.
• Deliver professional, solution‑focused customer interactions to maximize account recovery.

• Minimum 2–3 years of third‑party collections experience, including at least 1 year working purchased paper, dormant judgments, or salvage debt.
• Proven track record of meeting target metrics in a work‑from‑home environment.
• Familiarity with auto‑dialers, CRM software and standard skip‑tracing platforms.
• Regulatory knowledge: able to explain the u0022
  
  Mini‑Mirandau
  0022, handle disputes, and understand state‑level SOL limits on permissible statements.
• Professional verbal communication skills.
• Outstanding attendance & work ethic.
• Strong ability to navigate multiple systems while speaking with customers.
• Self‑motivated with strong problem‑solving and critical thinking skills.
• Proficient in time management and negotiation.
• Goal‑oriented with strong computer knowledge and typing/keyboarding skills.
• Ability to work professionally with a diverse customer base.
• Works well in a team setting.
• Knowledge of personal loans and/or financial services is a strong plus.
• Criminal background check required.

Alliance One is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alliance One is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at