Balance Control Specialist

Overview

United Community is seeking a detail-oriented and analytical Balance Control Specialist to join our team. This role is responsible for a wide range of balancing functions across our banking systems, including teller operations, ATM settlements, official checks, and federal/state backup withholding. You’ll play a key role in ensuring accuracy and compliance while supporting branch personnel through daily communication.

• Perform daily balancing of bank core systems, teller cash, general ledger accounts, ATM terminals, official checks, and more.
• Investigate and resolve outages, providing documentation for audits and management.
• Process various types of checks (Official, COD Interest, IRA, Christmas Club) and approve related wires.
• Maintain teller over/short general ledger accounts.
• Assist with training and cross-functional support within the department.
• Recommend and implement productivity improvements with management approval.
• Support fraud trend investigations and compliance training.

• High School Diploma or equivalent required; associate or bachelor’s degree preferred.
• 1–2 years of experience as a Teller or in a related banking role preferred.
• Familiarity with federal banking regulations and balancing procedures.
• Strong computer skills, including proficiency in Microsoft Office (Outlook, Excel, Word).
• Excellent verbal and written communication skills.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently in a time-sensitive environment.
• Team-oriented with a willingness to cross-train and support others.

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status:
Non-Exempt

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.