Stock Plan Services Associate

Job Overview

As a Stock Plan Services Associate, you will support the day‑to‑day operations of Empower's stock plan services platform. You will process transactions, resolve operational issues, and partner with cross‑functional teams to deliver accurate, compliant, and efficient service for clients and participants.

• Process stock plan transactions including plan setup, participant account reviews, reconciliations, and issue resolution.
• Support equity transactions related to RSU vestings, ESPP events, option exercises, and 10b5‑1 instructions.
• Initiate and monitor DWAC and DTC transfers while coordinating with clearing firms to ensure accurate settlement.
• Reconcile trade executions, allocations, and participant accounts across multiple platforms.
• Research and resolve operational, trading, and account‑related exceptions.
• Partner with internal stakeholders to support stock plan trading activities and operational readiness.
• Support audits, compliance requests, process improvements, and daily service activities to deliver an exceptional client experience.

• Bachelor’s degree in Business, Finance, or related field, or equivalent financial services experience.
• 2+ years of experience in financial services, preferably in stock plan services, brokerage operations, or trading support.
• FINRA Series 7 registration and fingerprinting required.
• Experience with stock plan administration, equity trading, or brokerage operations.
• Proficiency with Microsoft Office, including Excel, Word, and SharePoint.
• Strong communication, organizational, and analytical skills with exceptional attention to detail.
• Ability to manage multiple priorities and work effectively in a fast‑paced environment.

• Knowledge of options trading and related market activity.
• Experience supporting trading operations and transaction processing.
• Experience with Pershing NetX
  360.
• Ability to collaborate effectively across teams and organizational levels.
• Strong problem‑solving skills and sound operational judgment.
• Commitment to continuous process improvement and operational excellence.
• Ability to work independently while maintaining a client‑focused mindset.

• Medical, dental, vision, and life insurance.
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%).
• Financial advisory services, potential company discretionary contribution, and a broad investment lineup.
• Tuition reimbursement up to $5,250/year.
• Business‑casual environment with the option to wear jeans.
• Generous paid time off upon hire – including a PTO program plus ten paid company holidays and three floating holidays each calendar year.
• Paid volunteer time — 16 hours per calendar year.
• Leave of absence programs – including paid parental leave, paid short‑ and long‑term disability, and Family and Medical Leave (FMLA).
• Business Resource Groups (BRGs) – open to all employees.

Remote and hybrid positions require reliable high‑speed internet with a wired connection and a suitable home workspace. You must have access to a fiber, cable, or DSL connection. Additional computer equipment will be provided. You may be required to work in the office if your home environment does not meet these requirements.

We are an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.