Investment Representative, ISI

## Investment Representative, ISIApplylocations:
Toronto, ONtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 28, 2026 (13 days left to apply) job requisition :
2614884

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit
** What you'll be doing
** You’ll join CIBC’s Investors Services Inc. (ISI) team. As an Investment Representative (IR) you’ll provide a positive customer experience by servicing clients and ensuring that all efforts towards single call resolution are delivered on a timely basis. You’ll accurately process all trade and non-trade related requests in accordance with CIBC Investor Services Inc. (CIBC ISI) policies and procedures and CIRO-s.

The role demonstrates solid written, verbal and interpersonal skills to process client orders and answer their inquiries in accordance with Investor Services Inc. policies and procedures.  The role makes recommendations on client matters to meet work objectives, ensuring that clients experience a bank that listens actively and demonstrates care for their needs.
* At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
* The expected annualized base salary range for this role is $52,890 to $68,440.
The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.
In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.
We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.
** How you'll succeed**
* ** Relationship Building –
** Get comfortable connecting on a personal level. Don’t be afraid to draw from your own experiences to help our clients.  You’ll deepen relationships, quickly resolve issues and use your well-honed interpersonal skills to recognize and accurately assess client needs.
* ** Client Engagement –
** As the first point of contact for Investor Services Inc. (ISI), be the best listener. Make sure our clients’ feel heard, no matter what the issue.
* ** Teamwork –
** Partner with your team to connect clients with opportunities. Participate in cross-functional teams and liaise with other units of CIBC.
** Who you are**
* ** You put our clients first.
** You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
* ** You are a certified professional.
** You have current accreditation and good standing of Canadian Securities Course (CSC).  You will be required to complete the Conduct and Practices Handbook (CPH) within the first 6 months employment.
* ** You act like an owner.
** You thrive when you're empowered to take the initiative, go above and beyond, and deliver results.
* ** You have a degree/diploma in
** Business, Finance, Accounting, or a related field.
* ** Values matter to you.
** You bring your real self to work and you live our values – trust, teamwork and accountability.
** What CIBC Offers
** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
* We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program , defined benefit pension plan , an employee…