Remote Settlement Resolutions Specialist
Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-07-19
Lansing, Ingham County, Michigan, 48900, USA
Listing for:
VELERA
Remote/Work from Home
position Listed on 2026-07-19
Job specializations:
-
Finance & Banking
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Velera is hiring a Settlement Resolutions Representative to manage dispute settlements and related entries with precision. You will research and resolve tickets from financial institutions and cardholders, ensuring timely posting and compliance with network rules.
You will work with risk teams to trend escalation data, prioritize workload, and maintain expert knowledge of settlement processes, GLs, and adjustments. A strong customer service orientation is essential.
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