Custody Tax Operations Intermediate Analyst; C11

Custody Tax Operations Intermediate Analyst (C11)

Location:

Warsaw, Mazovia, Poland

Job Type: Hybrid

Job Req :

Posted:
Jul. 15, 2026

• Your key responsibilities:
  • Preparing documentation in the tax reclaim process
  • Validating documentation prepared by team members
  • Supporting the onboarding of new Clients or processes
  • Building a safe environment to test new solutions and encourage outside the box thinking
  • Challenging the covered process to identify and mitigate risks
  • Assisting in the development of junior team members
  • Supporting other team members in resolving the most difficult cases
  • Implementing process changes

• 2-5 years of relevant experience
• Fluency in English
• Computer literacy (Excel)
• Experience in leadership and a team-oriented attitude
• Ability to organize work efficiently and meet deadlines
• Strong creativity, innovation, and problem-solving skills
• Willingness to develop and learn quickly
• Economical degree would be nice to have

By joining Citi Solutions Center Poland, you will be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week). The role offers a competitive base salary and a comprehensive benefits package, subject to final offer.

• Employer-paid Defined Contribution Pension Plan contribution of 6% of eligible earnings
• Employer-paid Private Medical Care Package for employees and eligible family members at preferential rates
• Employer-paid Life Insurance for employees and certain family members at preferential rates
• Employee Assistance Program and Paid Parental Leave (maternity and paternity leave plus 2 weeks additional paid paternity leave)
• Sport Card subsidised via the Social Benefits Fund and discounted sport cards for certain family members
• Additional benefits from the Company’s Social Benefit Fund, including Holidays Allowance and support for cultural activities
• Flexible benefits (cafeteria) allowing selection of additional benefits
• Annual discretionary incentive opportunities

Remuneration regulations and policies are available for review as part of the onboarding process.

Citigroup is committed to an inclusive workplace where everyone can be their whole self every day. We encourage applicants from all backgrounds to apply and look forward to your interest in Citi.