Branch Office Administrator

This job posting is anticipated to remain open for 30 days, from 21-Jul-2026. The posting may close early due to the volume of applicants.

The Branch Office Administrator (BOA) team up with financial advisors to help clients achieve their long‑term financial goals. The primary role is to provide administrative support to a financial advisor or a team of multiple financial advisors. BOAs are a valued part of the client support team, with diverse experiences that drive success.

As a Branch Office Administrator, you will support client accounts, facilitate communication, and ensure a positive client experience, while growing your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training with an experienced peer mentor
• A wide support network from branch office to region to home office
• Independent work with a large team backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Playing an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in the clients' lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management: Learn and understand the financial services industry. Handle account opening, transfers, and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
• Administrative & Operational Support: Work independently under the guidance of the financial advisor. Manage scheduling, prepare materials for client meetings, handle correspondence, and support marketing initiatives. Streamline processes by updating SOPs and executing on the branch business plan.
• Technology: Strong computer literacy and willingness to learn new technology such as Money Guide, Salesforce, Microsoft Office products, and other firm‑provided software.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

• A culture of continuous improvement and professional development that respects individuals and their unique contributions
• An inclusive environment where everyone’s different viewpoints are valued and help achieve results
• Recognition of individual efforts through a rewards program that promotes a long‑term career, financial security, and well‑being for you and your family
• Full‑time Associates receive a comprehensive benefits package that includes medical, prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost. Employees also receive a 401(k) retirement plan, health savings account, and flexible spending account. Ten paid holidays and 15 days of vacation are provided for new associates beginning on January 1 of each year, along with sick time, personal days, and a paid day for volunteerism.
  
  Associates may be eligible for bonuses and profit sharing, and all are eligible for the Employee Assistance Program. For more information, see the firm’s benefits page.

• Edward Jones believes in a human‑centered approach with focus on partnership and positive impact for clients, colleagues, and communities.
• As a privately held firm, success is shared with associates through discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability, and individual performance.
• The hiring range shown below is a subset of total pay; merit‑based salary increases are available as you progress in the BOA role.