Finance Operations Analyst

Who We Are

Point
32

Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point
32

Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are.

We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point
32

Health.

Under the direction of the Supervisor, Finance Operations, the Finance Operations Analyst is responsible for the execution of multiple complex operational processes. The Analyst participates in key Finance Operations initiatives, including but not limited to operational improvements, new product development and implementation, new vendor partnership implementations and technological advancements. This position requires a strong business and technical skills with the ability to work across multiple systems/interfaces.

This is a cross functional role that interacts with internal and external business partners, requiring strong communication skills.

Key Responsibilities/Duties – what you will be doing (top five):

• Perform operational activities associated with claims-related disbursements processes, weekly and monthly claims payment release, voids, invoice payments, and other financial disbursements
• Develop and maintain collaborative working relationships with internal business partners
• Assist with corporate projects and departmental initiates to ensure successful implementation and integration of all business processes and assist with other department projects as needed.
• Update and maintain policies, procedures, and workflows.
• Provide superior customer service to internal and external customers, stakeholders, and auditors
• Other projects and duties as assigned.

• Bachelor’s degree in accounting or business administration required.

• 1 - 3 years of analytical work or banking experience which demonstrates the abilities to perform in the position.
• Accounting, finance, or banking experience is preferred, managed health care operations experience is a plus

• Proven ability to operate in a fast-paced environment and have the flexibility to adapt to changing processes and timelines.
• Ability to work independently in a highly organized and self-motivating manner.
• Must be able to interpret complex business situations and understand the Financial Operations implication, and to work with multiple systems.
• Must possess excellent critical thinking and problem-solving skills and demonstrated experience with analytical work.
• Technical proficiency in Excel is required
• Technical proficiency in database applications and Cognos reporting is preferred.
• Professional attitude with good communication skills as this position frequently interacts with internal and external customers
• This position must be able to work collaboratively with team members and interdepartmental coworkers.
• This position frequently interacts with external customers
• Excellent verbal and written communication skills are required.

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

The above statements are intended to…