Vice President, Alternatives Client Services - Princeton

About this role

About this Role:

The Alternatives Client Services (ACS) team provides end-to-end support for Black Rock's private market investment offerings, including hedge funds, private credit, private equity, infrastructure, and  real estate . This role sits within Product Lifecycle & Investor Servicing and is based in the Seattle office. As subject matter experts, ACS partners closely with the business to deliver strong  a  client experience across the product lifecycle, including investor onboarding for custom and commingled products, ongoing investor servicing and maintenance, report distribution, and Transfer Agency oversight.

 There are also opportunities to contribute to strategic projects, including automation efforts, platform enhancements, and integration of newly  acquired   business .  

Your daily tasks will include:

+ Lead client onboarding, fund launches, and capital activity, partnering with Transfer Agents to ensure  accurate  investor  setup  and data integrity.

+ Oversee end-to-end operational controls and signoffs across onboarding, capital activity, change events, and investor reporting.

+ Deliver a consistent global onboarding experience, managing the pipeline from pre-win through  close with clear  communication and  timely  escalation.

+ Manage document review, cash flow activities, and service provider oversight in partnership with Legal, portfolio teams, and third parties.

+ Drive process improvements to reduce operational risk, support scale, and align with evolving product and business needs.  

L eadership / people-management:

+ Manage and develop a junior team, providing day-to-day oversight, coaching, and guidance to ensure consistent execution and high-quality client outcomes.

+ Oversee daily operational activities, setting priorities,  monitoring  workloads, and ensuring  timely  completion of onboarding and servicing deliverables.

+ Serve as the primary point of escalation for complex client, operational, or service provider issues, driving resolution through clear ownership and cross-functional coordination.

+ Establish clear accountability and operating standards across the team, reinforcing risk awareness, controls, and adherence to global processes.

+ Demonstrate strong leadership presence by proactively  identifying  issues, communicating transparently with stakeholders, and driving continuous improvement across workflows.  

You have:

+ 5-8 years of experience in financial services or investment management, with exposure to private markets, securities, and limited offerings preferred.

+ Proven people manager with experience leading and developing teams, providing day-to-day oversight, prioritization, and escalation support.

+ Strong understanding of business operations, financial principles, and legal frameworks supporting investment products and services.

+ Client-facing experience with the ability to manage complex inquiries, build trusted relationships, and communicate clearly with internal and external stakeholders.

+ Highly organized and analytical, with strong written and verbal communication skills; able to manage competing priorities, solve complex problems, and  operate  effectively in a fast-paced, global environment.

For Princeton, NJ Only the salary range for this position is USD$ - USD$ . Additionally, employees are eligible for an annual discretionary bonus, and benefits including healthcare, leave benefits, and retirement benefits. Black Rock operates a pay-for-performance compensation philosophy and your total compensation may vary based on role, location, and firm, department and individual performance.

Our benefits  To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

Black Rock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities.

We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black Rock.

Guidance on AI use for candidates

At Black Rock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you…