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Renewals & Collections Specialist — Hybrid Remote

Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33646, USA
Listing for: NinjaOne
Full Time, Remote/Work from Home position
Listed on 2026-07-31
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below

Ninja One is seeking a Renewal & Collections Specialist to join the Global Customer Retention team supporting North America. You will own an assigned portfolio of past-due accounts, drive outreach and payment recovery, and partner with Finance to resolve billing issues and protect subscription revenue.

Based in a hybrid remote role in Tampa, FL or Austin, TX, you will collaborate with Customer Success, Sales, and Finance to reduce churn, manage renewals, and report portfolio performance against

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