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Remote Mortgage Loan Processor Customer Experience Lead

Remote / Online - Candidates ideally in
Cambridge, Middlesex County, Massachusetts, 02138, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-08-03
Job specializations:
  • Finance & Banking
    Loan Servicing, Mortgage Loan Originator / Advisor
Salary/Wage Range or Industry Benchmark: 50000 - 75000 USD Yearly USD 50000.00 75000.00 YEAR
Job Description & How to Apply Below

Cognizant is seeking a Mortgage Loan Processor – Customer Contact Specialist to serve as the primary liaison for borrowers throughout the loan journey. This fully remote role supports Dallas, TX residents and focuses on accurate processing and exceptional customer care from application through closing.

You will coordinate with loan officers, underwriters, and partners, manage timelines, and resolve issues with empathy and professionalism, ensuring compliant, timely loan outcomes and a positive

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