Tax Information Specialist 1 - Kent- Spanish Speaking

The Department of Revenue's (DOR) Compliance Division is looking for an instinctive individual to fill a vacant Tax Information Specialist 1 (TIS1) position in Kent, WA. The TIS1 is part of Revenue's 'front line' of taxpayer service, providing accurate and quick assistance with business registration and reporting requirements.

¿ Hablas, lees y escribes español con fluidez? (Are you fluent in reading, writing, and speaking Spanish?) It is required that this position interacts with Spanish-speaking claimants in writing and over the phone. Your ability to read, write, and speak Spanish will earn you an additional 5% assignment pay!

The hiring manager may start screening applicants as early as August 7, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity.

We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness.

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.

The official duty station for this position is Kent, WA. When business needs allow, we do allow employees to work from home, with prior supervisor approval. Full details of schedule options will be discussed during interviews.

We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

The salary listed for this position does not include the 5% premium pay for positions based in King County.

We are seeking a dynamic customer service professional with a strong work ethic who will serve taxpayers by educating, interpreting, and providing instruction on Washington State tax laws, rules and reporting.

• Opening accounts and issuing Unified Business Identifier numbers for new businesses, collecting application fees and assisting with working family tax credit applications.
• Completing Use Tax Declarations and Use Tax Returns by determining eligibility for exemptions or assessment of Use Tax on motor vehicles, vessels, and aircraft.
• Receiving, recording and accounting for monies and checks received in payment of tax returns, tax warrants, invoices and applications.
• Filing legal documents with courts.

• Possess critical use of customer service skills with an expert ability to prioritize and resolve numerous situations simultaneously.
• Become proficient in state tax laws and rules to advise customers on their rights and responsibilities as a taxpayer.
• Identify a customer's issue, and quickly be able to find a logical way to assist the customer.

• A Bachelor’s degree in business or public administration, accounting, public finance, or a closely allied field, AND one year of professional experience in tax administration, tax auditing, or tax collection (additional qualifying experience may substitute, year for year, for education).
• Three years as a Tax Service Representative.

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Uses an equitable and inclusive approach.

Learn about our Core Equity Competencies to understand the foundational skills, mindsets, and approaches we value and cultivate in our workforce.

The Department of Revenue is proud to be an equal opportunity employer. We embrace diversity and offer a respectful, inclusive culture for people with disabilities, as well as members of all protected groups and statuses. We encourage you to apply.

To be considered for the position, you must have complied with Washington state tax laws. The Department of Revenue is committed to ensuring all employees perform in a manner warranting the highest degree of public confidence and demonstrates the highest level of ethics and integrity. During the hiring process, the Compliance Division will review the Department of Revenue records to ensure you have complied with Washington state tax laws.

The Human Resources Division may use referrals from this recruitment to help fill future similar vacancies for six months.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude…