Payments Partnerships Specialist

Payments Partnerships Specialist at Luno.

About the role Luno is seeking a detail-oriented and analytical individual to enhance and oversee our global payments framework. This role will serve as a crucial link between our product, treasury, and engineering departments, focusing on optimizing the management of fiat transactions and fostering relationships with banking and payment service providers.

Location:

Cape Town & Johannesburg Engagement:
Full-time

• Cultivate and maintain strong relationships with banking partners and payment service providers, negotiating favorable commercial agreements to benefit the organization.
• Assess potential new payment providers by conducting thorough analyses of their pricing structures, settlement efficiency, and associated regulatory risks.
• Function as a business analyst, converting business needs into detailed functional specifications for seamless payment integrations.
• Collaborate closely with product and engineering teams to introduce new payment methods and enhance existing payment infrastructure.
• Conduct annual and on-demand Know Your Business (KYB) assessments for all payment partners to ensure compliance and operational efficiency.
• Design and implement scalable payment processes for institutional clients, focusing on deposits, withdrawals, and settlement mechanisms.
• Analyze cross-border payment routes to enhance foreign exchange costs, liquidity, and transaction settlement times.
• Develop financial models to monitor Total Processing Cost (TPC) and pinpoint opportunities for revenue enhancement.
• Manage the complete onboarding process for new payment providers, ensuring that all legal, compliance, and technical prerequisites are fulfilled prior to launch.

• Demonstrated experience in the payments, fintech, or banking sectors, with a focus on both local and international payment systems such as EFT, bank transfers, credit cards, e-wallets, and mobile money (MoMo).
• A solid foundation in business analysis, including the ability to create business requirements documents, user stories, and process flow diagrams.
• Experience in evaluating payment providers and a comprehensive understanding of the payment integration lifecycle.
• Proficiency in financial modeling to evaluate cost implications and revenue opportunities effectively.
• Familiarity with regulatory frameworks, including Know Your Customer (KYC), Anti-Money Laundering (AML), and Know Your Business (KYB) requirements.
• Strong stakeholder management skills, capable of engaging with teams across finance, risk management, compliance, and technical departments.

• Experience in working with agile methodologies and tools such as Jira and Confluence.
• Knowledge of data analysis techniques and reporting tools to derive insights from payment data.
• Familiarity with international payment regulations and compliance standards.
• Previous experience in a role focused on institutional payment solutions.
• Understanding of emerging payment technologies and trends in the fintech landscape.

• Expertise in managing payment partnerships and vendor relationships.
• Proficient in payment integration processes and API functionalities.
• Knowledgeable in cross-border payment strategies and foreign exchange optimization.
• Skilled in designing payment flows tailored for institutional clients.
• Familiar with compliance processes related to KYB and provider onboarding.
• Competent in financial modeling and cost-benefit analysis.
• Experienced in process mapping and identifying operational gaps.
• Proficient in agile project management using tools like Jira and Confluence.
• Capable of conducting data analysis and generating insightful reports.

Luno embraces a remote-friendly work culture, allowing employees the flexibility to work from home or the office as preferred.

The company offers a range of benefits, including private medical insurance, six months of primary caregiver leave, paw-ternity leave, and the option to purchase up to five additional days of leave annually.

Employees enjoy complimentary lunch and snacks in the office, access to professional development platforms like Learnably, and zero transaction fees on Luno Instant Buy purchases.

Luno is committed to fostering an inclusive workplace and is proud to be an equal opportunity employer.