Global Financial Operations Compliance Associate

Compliance Associate

This position is a hybrid in-office role that works out of our Headquarters in Boston, MA (this role is not a virtual / remote position). 4 days in office / 1 day WFH.

The Wayfair Global Financial Operations organization is growing and looking to add a Compliance Associate to the Boston-based Financial Operations team. The associate will support financial compliance initiatives by executing audit support activities, performing financial analysis, maintaining documentation, and partnering with cross-functional stakeholders to ensure compliance with internal controls and regulatory requirements.

The ideal candidate will bring strong organizational and planning skills, is highly motivated, detail-oriented, collaborative, self-motivated, and possesses a customer-oriented mindset with a high sense of urgency and strong problem-solving abilities.

The Global Financial Operations team supports and manages critical financial processes across the organization. This team serves as a Finance service center for employees, suppliers, vendors, Legal, Treasury, Accounting, Internal Audit, and other cross-functional business partners. In addition to supporting audit compliance initiatives, this role will assist the Order-to-Cash (O2C) team with operational escalations and provide support across Financial Operations as business needs require.

• Analyze financial data and supporting documentation to assist with regulatory and audit compliance initiatives.
• Review historical financial transactions and validate supporting documentation to ensure audit readiness.
• Prepare, organize, and maintain audit documentation and supporting evidence for internal and external audit requests.
• Partner with Accounting, Treasury, Legal, Internal Audit, and other cross-functional teams to support compliance activities.
• Coordinate documentation requests and track audit deliverables to ensure timely completion.
• Perform financial reconciliations and transaction analysis to support compliance initiatives.
• Identify opportunities to improve financial controls, documentation standards, and operational efficiency.
• Support process automation and standardization initiatives that strengthen compliance and reduce operational risk.
• Maintain process documentation and recommend continuous process improvements.

• Support Order-to-Cash operational escalations.
• Assist with customer account inquiries, payment discrepancies, and order hold escalations as needed.
• Support miscellaneous Accounts Payable and Financial Operations activities based on business priorities.
• Prepare standard reports, analyses, and reconciliations.
• Follow established financial controls and approval workflows.
• Partner with stakeholders across Finance to resolve operational issues while maintaining a high level of customer service.
• Act as a point of contact for routine operational inquiries and escalate issues as appropriate.

• Bachelor's degree in Business Administration, Finance, Accounting, or related field.
• 1–3 years of relevant experience in Financial Operations, Accounting, Compliance, Audit Support, Accounts Receivable, Accounts Payable, or related finance functions.
• Strong analytical, reconciliation, and problem-solving skills with exceptional attention to detail.
• Intermediate to advanced experience with Excel or Google Sheets; SQL or Google Big Query experience is preferred but not required.
• Experience working with SAP or other ERP systems is preferred.
• Excellent written, verbal, and presentation skills.
• Strong organizational and project management capabilities with the ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Google Enterprise Suite tools (Calendar, Gmail, Drive, Docs, Sheets, Slides, Meet).