Loan Operations Exceptions Specialist I

Loan Operations Exceptions Specialist I

A Loan Operations Exceptions Specialist I plays a critical role in the day-to-day functions of the Exception Review team. This role conducts a detailed review of loan packages to ensure compliance with bank policy as well as state and federal regulations.

• Performs routine and basic administrative tasks at the direction of team lead or manager
• Exercises sound judgment and discretion in the performance of duties in support of the Exception Review team
• Perform detailed post-closing review of loan documents such as promissory notes, security agreements, deeds/mortgages for basic loan types, to ensure loan documents meet bank, regulatory and investor guidelines
• Review supporting documents such as title work, appraisal, flood insurance, and environmental reports to ensure that lender has completed specified legal and regulatory due diligence
• Cite document deficiency exceptions in Bank core system
• Review trailing documents submitted by Account Officers to clear exceptions; upload trailing documents to imaging system as needed
• Perform basic due diligence searches as needed, such as Secretary of State good standing
• Assist Loan Officers with questions regarding exceptions, document requirements, and resolution of document-related issues
• Meet performance standards of established production metric, quality standard of 98% accuracy and turnaround time of 45 days
• Adhere to Corporate and Loan Operations policies and procedures as prescribed
• Exemplify behaviors in alignment with the bank's vision, mission, and culture; exhibit professionalism at all times
• Provide world-class service to internal and external clients with a sense of urgency and positive attitude
• Compliance Training:
  Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
• Other Duties:
  This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• High school diploma or equivalent
• Minimum one year of experience in a Loan Operations/Loan Processing/Branch environment
• Required Skills:
  • Strong verbal and written communication skills are required
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Demonstrate exceptional organization and time management skills and the ability to balance competing priorities to meet multiple deadlines
  • Ability to think critically and problem solve with guidance
• Preferred
  
  Skills:
  • Document Preparation or Document Review experience is preferred
  • Basic knowledge of Commercial and/or Retail loan documentation requirements, including collateral perfection
  • Basic knowledge of federal and state regulatory requirements

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status:
Non-Exempt

Pay Range: USD $37,440.00 - USD $49,382.00 /Yr.