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Member Service Specialist - Hybrid/Remote Banking Support
Remote / Online - Candidates ideally in
Hadley, Hampshire County, Massachusetts, 01035, USA
Listed on 2026-08-09
Hadley, Hampshire County, Massachusetts, 01035, USA
Listing for:
Jimmy Jazz
Full Time, Remote/Work from Home
position Listed on 2026-08-09
Job specializations:
-
Finance & Banking
Banking & Finance, Bank Customer Service -
Customer Service/HelpDesk
Banking & Finance, Bank Customer Service
Job Description & How to Apply Below
UMassFive College Credit Union in Hadley, MA seeks a Contact Center Member Service Specialist to be the primary member contact across voice and messaging channels. You will identify opportunities to improve financial outcomes, increase convenience, save time, and expand financial literacy.
The role handles inbound/outbound calls, digital banking assistance, card inquiries, loan payments, and account processing, while recommending suitable financial solutions and services. Full-time, on-site.
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