Billing Analyst

Position Overview:

The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals. The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios.

He/She will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation. The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation.

Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

• Process all billing opportunities related to assigned MRI Software business verticals
• Gain an understanding of end-to-end revenue impact of respective billing, and credits, including all deferred revenue implications
• Identify, track, and resolve potential billing issues
• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing
• Work with the Sales department to accommodate client requests
• Research and resolve client disputes and escalated the issues to the right internal contacts/departments
• Manage and maintain client information within the billing system to ensure proper delivery of invoices
• Make recommendations to implement improved processes and procedures
• Perform other duties and participate in other projects as assigned by management, including cross training within the department

• Bachelor’s degree or equivalent work experience
• 2-3 years of billing or accounting experience
• Strong ability to resolve discrepancies and knowledge of billing systems
• Experience working with Microsoft Office Suite
• Advanced Excel experience – Power Bi knowledge a plus
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
• Good communication skills and ability to work well individually or as a member of a team
• Attention to detail and ability to plan, organize, prioritize and multi-task
• Shows strong initiative, problem analysis and problem-solving skills

• office breakfasts, quarterly lunches and virtual social events
• employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Medical Aid Scheme
• Personal Pension plan
• MRI Software Parental Leave benefit
• 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!
• Join our employee-led resource groups to maximise your experience at work.
• Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
• Utilize 16 hours of paid time to volunteer.
• Our generous employee referral scheme rewards you for bringing in talent.
• Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
• Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
• Maintain a fantastic work-life balance with PTO days plus observed holidays.
• Further your professional development and growth with our tuition reimbursement offerings.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.

About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our…