Senior Manager, Indirect Tax & VAT Tax Home-based

Company Description

We're  You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there's a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you've come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we're shaping the future of fintech – and we're just getting started.

We are looking for a talented and pragmatic Senior VAT / Indirect Tax Manager to join our Tax team in London, reporting to the Head of Tax.

This is a high-impact role for someone who combines strong indirect tax expertise with a builder’s mindset. You will lead VAT and wider indirect tax matters across a fast-moving global fintech, while helping us modernise how tax work gets done. The role blends advisory, compliance oversight, process design, data interrogation and cross-functional partnering.

You will oversee outsourced service providers to ensure high-quality, timely compliance delivery, but just as importantly you will approach those relationships with fresh thinking. We are looking for someone who will challenge legacy processes, re‑think operating models, and use systems, data and AI‑enabled tools to make our indirect tax processes more efficient, scalable and insightful.

This is an excellent opportunity for someone who enjoys balancing hands‑on technical work with transformation, stakeholder management and continuous improvement in a business that values pace, curiosity and better ways of working.

• Lead indirect tax support for the business, with a primary focus on VAT across the UK and international footprint, providing practical and commercially focused advice on products, transactions, business changes and expansion initiatives

• Oversee outsourced indirect tax compliance across relevant jurisdictions, ensuring returns, filings and related deliverables are accurate, timely and fit for purpose

• Reassess and improve the current outsource model, driving clarity of roles, better use of internal and external resource, stronger service levels and a more modern, efficient end‑to‑end process

• Own and continuously improve indirect tax processes, controls and documentation, including documenting repeatable activities, key judgements and hand‑offs across the compliance cycle

• Use data from financial and reporting systems such as Workday, Looker and Big Query to interrogate transactions, validate outputs, reconcile filings, identify issues and improve decision‑making

• Partner with Finance, Accounting, Product, Legal, Operations, Data and other teams to ensure indirect tax considerations are understood early and embedded into business decisions

• Support systems and process change initiatives by translating indirect tax requirements into practical data, reporting and control needs

• Identify opportunities to simplify, automate and strengthen indirect tax workflows, including thoughtful use of AI and other emerging tools

• Monitor legislative and business changes and translate them into clear actions for the business and the tax operating model

• Manage indirect tax audits, queries and adviser relationships effectively, maintaining a strong control environment while keeping a commercial perspective

• Contribute to a high‑performing team culture by bringing energy, ownership, openness to change and a willingness to improve how we work every day

• Qualified accountant and/or tax adviser

• Significant experience in VAT / indirect tax, ideally gained across both advisory and in‑house environments

• Strong financial services experience is essential; experience in payments, fintech or another…