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Bilingual Mortgage Collections & Resolution Specialist

Remote / Online - Candidates ideally in
Maryville, Blount County, Tennessee, 37803, USA
Listing for: Clayton Homes (New)
Full Time, Remote/Work from Home position
Listed on 2026-08-13
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Bilingual, Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Vanderbilt Mortgage and Finance, Inc. is seeking a Bilingual Account Resolution Specialist to negotiate delinquent mortgage accounts with a focus on customer service and regulatory compliance.

The role reports to the Team Lead in Loan Servicing and operates on a hybrid schedule with in-office and remote work after training. The ideal candidate will be fluent in Spanish and English, have call center or loan servicing experience, and be adept at evaluating options to assist customers while meeting

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