Remote TPO Account Manager- Wholesale Processor

TPO Account Manager

Our client is seeking an experienced TPO Account Manager to support its third-party origination channel. This is an operations-focused position that functions similarly to a loan processor within the TPO channel. It is not a sales role.

The ideal candidate will have several years of TPO or wholesale mortgage experience, strong customer-service skills, and direct experience supporting FHA, VA, USDA, and Non-QM loans.

Compensation: $75,000–$80,000 per year, plus per file bonus

• Support FHA, VA, USDA, and Non-QM loan files throughout the loan process
• Serve as a primary point of contact for mortgage brokers and third-party originators
• Review loan files and follow up on missing documentation or outstanding conditions
• Provide timely and accurate loan-status updates
• Coordinate with processing, underwriting, closing, and other internal departments
• Monitor the loan pipeline and help keep files moving
• Identify and help resolve issues that could delay the loan process
• Maintain accurate file notes and status information
• Provide responsive, professional service to brokers and internal partners
• Manage multiple active loan files and competing deadlines

• Direct experience acting as an Internal Wholesale processor handling FHA, VA, USDA, and Non-QM loans required
• 3 recent years of experience working as a Wholesale Account Manager or TPO Processor is required
• Strong understanding of the mortgage loan process
• Experience managing an active loan pipeline
• Strong broker-support and customer-service skills
• Excellent written and verbal communication
• Strong organization, attention to detail, and follow-through
• Ability to manage multiple files and priorities in a fast-paced environment

National Mortgage Staffing (NMS) is a recruiting firm. Our client sets the position requirements and makes all hiring decisions.