Mortgage Collections Counselor
Remote / Online - Candidates ideally in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-09-04
Irving, Dallas County, Texas, 75084, USA
Listing for:
Citizens Bank
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-09-04
Job specializations:
-
Finance & Banking
Job Description & How to Apply Below
Citizens Bank is hiring a Consumer Counselor – Mortgage Collections to assist customers facing financial hardship and to negotiate repayment plans. The role emphasizes a customer-centric approach, problem-solving, and adherence to regulatory requirements.
Training, collaboration, and growth opportunities are highlighted as part of an supportive team environment. The position supports 9am–6pm style shifts with hybrid work: on-site several days and remote part-time, depending on business needs.
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