Sr Analyst
- Custody & Investment Operations
While this position is WORK FROM HOME, we are only registered and can proceed with qualified candidates who reside and will work in one of the following US states: AL, AZ, FL, GA, MI, MS, NE, NC, OH, OK, TN, TX. No exceptions. No relocation assistance is available.
Must be eligible to work in the US without employment sponsorship.
Job Description
Department Trade Operations
FLSA Status Exempt
Job Status Full-Time
Reports To Director, Trade Operations
Positions Supervised None
Work Schedule Monday
- Friday with flexible working hours between 7:00 a.m.
- 6:30 p.m.; occasional nightly work between 7:00 p.m.
- 10:00 p.m. as needed
Position Summary
The Sr Analyst
- Custody & Investment Operations supports the administration, maintenance, and servicing of retirement plan investment accounts across multiple custodial platforms. This position assists with transfers in-kind, Self-Directed Brokerage Account (SDBA) operations, Collective Investment Trust (CIT) participation agreements, Stable Value fund participation agreements, account opening and account maintenance activities, and custodial asset movement.
The role works with custodians, fund companies, Stable Value providers, advisors, internal operational teams, and compliance partners to help ensure accurate account establishment, asset transfers, investment product onboarding, and ongoing custodial administration. The position also supports trade operations activities, reconciliation processes, documentation, and operational improvement initiatives. The role works closely with other members of the Trade Operations Department as many of the essential functions are shared across the department and not owned holistically by one team member.
Essential Functions
Custodial Account Administration
• Complete new account applications and account establishment requests with custodians.
• Maintain retirement plan, omnibus, trust, CIT, Stable Value, and brokerage account records across multiple custodial platforms.
• Process account maintenance requests, including trustee changes, authorized signer changes, address updates, banking updates, plan mergers and acquisitions, and corporate actions.
• Act as a point of contact for custodians regarding routine account administration questions and documentation needs.
• Track and maintain custodial account documentation, open items, and required follow-ups.
• Research and help resolve custodian account discrepancies.
Transfers In-Kind & Asset Movement
• Coordinate transfers in-kind involving mutual funds, Collective Investment Trusts, Stable Value funds, and Self-Directed Brokerage Accounts.
• Work with custodians, fund companies, and investment providers to support timely and accurate transfer processing.
• Review transfer eligibility and operational requirements for incoming and outgoing asset transfers.
• Monitor transfer activity through completion and help resolve exceptions.
• Reconcile transferred assets and positions following completion of transfers.
• Research valuation, position, or settlement discrepancies and escalate complex items as needed.
• Maintain transfer tracking and reporting tools.
Self-Directed Brokerage Account Administration
• Support day-to-day servicing and administration of SDBA programs.
• Complete SDBA account setup and maintenance activities.
• Reconcile money movement between core recordkeeping accounts and brokerage accounts.
• Assist with incoming and outgoing brokerage asset transfers.
• Monitor participant SDBA activity for operational exceptions.
• Research and help resolve cash balance discrepancies.
• Assist advisors and participants with operational questions related to SDBAs.
• Coordinate with custodians to support accurate reporting and daily balance feeds.
CIT & Stable Value Fund Administration
• Support the completion and maintenance of Collective Investment Trust participation agreements.
• Assist with completion and maintenance of Stable Value fund participation agreements.
• Coordinate legal, compliance, and operational review steps for participation agreements.
• Track agreement execution, renewals, amendments, and required documentation.
• Maintain investment…
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