Customer Due Diligence Investigator

The Customer Due Diligence (CDD) 1 Investigator

The Customer Due Diligence (CDD) 1 Investigator will investigate, analyze and identify high-risk customers and monitor the risk of potential Anti-Money Laundering or Terrorist Financing activity to ensure compliance with the Bank Secrecy Act. Maintain a working knowledge of the Bank Secrecy Act, Anti-Money Laundering efforts, USA PATRIOT Act and OFAC and awareness of industry best practices.

• Perform ongoing Customer Due Diligence (CDD) reviews of the bank's high-risk customer population through public records, media and other internal research tools.
• Review customer transactional activity in combination with the customer profile to mitigate/escalate potential suspicious activity.
• Effectively communicates with branch staff or front office support to obtain additional information and documentation as needed.
• Adheres to department SLAs, while also maintaining productivity and quality standards.
• Performs Enhanced Due Diligence (EDD) on high-risk individuals and businesses as required.
• Recommends appropriate follow-up and possible account closure for customers that exceed the Banks risk tolerance.
• Present high-risk customers to Senior Management for review as needed.
• Identifies areas for process improvements.
• Flexible to perform other functions as requested by management.

• High School Diploma required (or GED equivalent).
• 2+ years of banking experience, with exposure to fraud, criminal investigations and/or financial crimes compliance/risk management mitigation.

• Excellent writing skills, with experience writing in a concise and understandable format.
• Excellent critical thinking and organizational skills in a high-pressure environment.
• Excellent verbal and interpersonal communication skills.
• Ability to work in a fast paced, high pressure environment with professionalism, courtesy and tact.
• Ability to shift priorities as needed to meet demand.
• Analytical and problem solving abilities.
• Strong attention to detail.
• Self-motivated, deadline driven and able to work in an ever changing environment.
• Basic PC skills - MS Word, Excel, web based applications.
• Associate's or Bachelor's Degree.
• Experience identifying and escalating atypical activity.
• Knowledge of federal regulations (USA PATRIOT Act, Bank Secrecy Act, Federal Financial Institutions Examination Council etc.).
• Professional certification (i.e. CAMS, CFE).
• Self-motivated, deadline driven and able to work in an ever changing environment.
• Ability to utilize multiple bank systems concurrently.

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Remote only in Dallas TX region.

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice:
Visit Huntington's Career Web Site for more details.

At Huntington, we look out for people. From reinventing banking with game-changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionize the way people save money, our actions can have a huge impact.

Our colleagues look out for people with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter.

If you’d like to learn more about how Huntington looks out for people, visit

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