Perm Collections Specialist; Remote

Contract to Perm Collections Specialist (Remote)

• Miami (Remote), FL

Our client is a prestigious law firm, headquartered in Chicago, IL, and London, England, is known for its multi-billion-dollar operations, employing over 3,600 lawyers worldwide. The firm fosters a culture of collaboration, high standards, and professional growth. This is a unique opportunity to work in a fast-paced environment that values problem-solving and innovation while supporting some of the top professionals in the legal industry.

Naviga Recruiting & Executive Search is proud to partner with a leading global business law firm to find a collaborative, results-oriented Legal Executive Assistant to join their team.

This is a temp-to-hire opportunity for a detail-oriented professional to join the collections team in a fully remote capacity. Reporting to the Sr. Collections Manager, you will play a critical role in supporting financial and administrative functions, including client onboarding, payment processing, and financial reporting. The role follows a standard schedule of Monday through Friday, 8:30 am – 5:00 pm EST.

• Client Onboarding Support:
  Assist in gathering financial documents and setting up new client profiles while ensuring compliance with procedures.
• Payment Processing & Research:
  Handle credit card payments, verify transactions, investigate discrepancies, and track missing transactions.
• Financial Reporting:
  Run and analyze reports regarding outstanding balances and collections activity to provide management insights.
• Refund Management:
  Prepare and submit documentation in Chrome River to process client over payment refunds.
• Vendor Management:
  Complete and process vendor forms accurately in alignment with company policies.
• Administrative Support:
  Provide general assistance to collections managers and communicate effectively with clients and vendors.

• Experienced Professional:
  You possess a minimum of 5 years of experience in a professional accounting role, specifically within collections, accounts receivable, or financial administration.
• Industry Savvy:
  You have previous experience working within a law firm environment.
• Education:
  
  You hold at least a High School diploma or GED, though an Associate’s Degree is preferred.
• Technically Proficient:
  You have intermediate-level skills in MS Word and Excel. Experience with Aderant, Chrome River are REQUIRED. Workday, Pay Pal, and ARCS experience ishighly desired.
• Strong Communicator:
  You can effectively interact with staff, attorneys, and clients both verbally and in writing.
• Adaptable:
  You thrive in fast-paced, deadline-driven environments and can manage multiple tasks efficiently.

The ideal candidate is a seasoned financial professional with a deep understanding of law firm collections and accounts receivable processes . You are someone who balances technical proficiency—specifically with tools like Aderant and Chrome River—with "soft skills" like professional persistence and the ability to handle client objections effectively . You pride yourself on accuracy, enjoy researching complex payment discrepancies, and are looking for a long-term home where your temporary role has the potential to become a permanent career .

This position offers the flexibility of a 100% remote work arrangement while remaining part of a high-performing, collaborative team . Our client provides a professional atmosphere where accuracy and quality work are valued, and there is a clear potential for the role to convert to a permanent position .