Remote Recovery Representative at Honda

Become a trusted advisor at Honda Canada as a Remote Recovery Representative. Help customers with payment solutions to resolve past due accounts and minimize credit loss effectively.

In this role within the Account Services department, you will address various recovery processes including delinquent accounts and bankruptcies. Candidates should have at least two years of experience in Financial Services, with critical skills like negotiation and analysis. Your strong communication abilities will drive success in this remote position, ensuring compliance with industry laws and targets.

Key Responsibilities:

• Manage recovery processes for charged-off and delinquent accounts

• Correspond with insurance companies to research vehicle values

• Handle insurance tracking and secure necessary waivers

• Monitor high-risk accounts and liaise with dealers

• Support senior associates on bankruptcy communications

Requirements:

• Post-secondary education or equivalent experience

• Minimum of 2 years in Financial Services

• Bilingual in French and English

• Strong decision-making and negotiating skills

• Detail-oriented and results-driven approach

Utilize your analytical and strategic skills to deliver exceptional customer service while supporting Honda Canada's financial goals.