Client Service Specialist; Advisor Assistant

A well-established private wealth management practice is seeking an experienced Client Service Specialist (Advisor Assistant) to serve as a strategic operational partner to Financial Advisors. This person will deliver exceptional client service, manage complex workflows, maintain clear communication, and help create a seamless experience for clients while supporting the practice's growth initiatives. This is not an entry-level industry role. The ideal candidate already understands financial-services client service, new-business and account workflows, advisor support, and the importance of accurate followthrough.

Existing securities or insurance licenses, trading experience, and planning-support capability are valuable but not required for every assignement. This is a full-time, exempt, onsite role that generall follows a Monday-Friday, standard buisness hours schedule. The current hiring need is for onsite Client Service Specialists in the practice's main office locations in Dayton, Tucson, and Louisville. Each position will be assigned to one of these offices and may support clients and colleagues across the broader practice.

• Maintain awareness of advisor priorities, deadlines, client commitments, and outstanding service items; use regular advisor check-ins and proactive status communication to keep work moving
• Coordinate advisor calendars, client meetings, internal commitments, planned absences, and crossteam coverage needs
• Serve as a primary point of contact for routine client calls, emails, and service requests; resolve questions within the role's authority and elevate advice-related or complex matters appropriately
• Prepare and process new-business applications, account maintenance, transfers, distributions, deposits, checks, insurance applications, estate-settlement paperwork, and related documentation
• Monitor submitted business and service requests through completion, resolve exceptions, maintain electronic client files, and communicate timely status updates to clients and advisors
• Coordinate annual Required Minimum Distribution workflows and assemble requested tax information or cost‑basis records without providing tax advice
• Maintain accurate CRM records, client and prospect information, tasks, opportunities, required disclosures, and other compliance‑sensitive documentation
• Schedule and prepare for client reviews, phone reviews, and financial‑planning meetings; coordinate meeting materials, confirmations, documentation, and follow‑up
• Coordinate with custodians, product partners, home‑office resources, and internal teams to complete service requests accurately and on time
• Depending on assignment, experience, licensing, and role authority, support trading, transactions, money movement, advanced planning data gathering, or other paraplanner responsibilities
• Provide cross‑office coverage, assist with growth or referral‑event follow‑up, train newer assistants when appropriate, and contribute to special projects and workflow improvements
• Support Financial Advisors with marketing initiatives, lead‑generation activities, and client acquisition efforts
• Follow all practice, regulatory, privacy, recordkeeping, and information‑security requirements

• Two to five years of related financial‑services, wealth‑management, brokerage, banking, client service, or advisor‑support experience preferred; an equivalent combination of education and experience will be considered
• Prior responsibility for new business, account administration, client service, advisor support, or similar work in a regulated financial environment
• Series 7, Series 66, and Life/Health insurance licenses preferred but not required for every assignment; willingness and ability to pursue required registrations within an agreed…