US Risk, Control and Governance Manager

Job Description

Location:
Jersey City, NJ – Canton, MA – New York City, NY – Toronto, CA (Hybrid)In this position, you’ll be based in one of the above noted CPU offices for a minimum of three days a week, with the flexibility to work from home for some of your working week.

Job Description
Location:
Jersey City, NJ – Canton, MA – New York City, NY – Toronto, CA (Hybrid)
In this position, you’ll be based in one of the above noted CPU offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. In Toronto, your working hours will be 37.5 hours a week, Monday to Friday with flexible hours typically from 8:30am to 5:00pm. This is a replacement position for our team.

Computershare has an exciting opportunity for a permanent full-time US Risk, Control and Governance Manager to join our Issuer Services and Global Core Operations (GCO) teams. GCO provides service delivery to clients and their account holders worldwide for functions that support all of Computershare’s global lines of business. Service delivery functions include client event management, customer support, recordkeeping, asset custody, dealing and transaction processing.

Services will be delivered across our global footprint and supported by underlying technology that enables optimization of execution.

The US Risk, Control and Governance Manager role must deliver active risk and control management within established guidelines. This role is also expected to provide direction and support to the Issuer Services and GCO operations teams in US, and work collaboratively across teams striving to meet governance objectives.

The US Risk, Control and Governance Manager will work closely with Issuer Services and Operations department leaders and relevant internal stakeholders to ensure all department activity is actioned and reviewed in order to meet strict deadlines and GCO and Computershare standards.

The role holder will be involved in various aspects of the department decision making process including: new product development, new clients, and new or changes to existing processes.

• Provide review and challenge to department tactical and strategic changes ensuring risks are clearly identified and appropriate controls are adopted.
• Central point of contact for Risk, Control and Governance related activities, representing business departments as required.
• Event Management
  - Serve as the central point of escalation for any Operational, fraud, and privacy events.
• Oversight and Monitoring of local laws, rules, and regulations
  - Understand and build inventory of local regulations impacting the operations teams and build any monitoring and oversight activities.
• Risk Stakeholder Meetings – Produce material and run Senior level meeting reviewing key risk, operational metrics and issues impacting the business.
• Audit/Findings Management – For all Audits impacting the Issuer business in US/CAN working alongside both teams and Internal audit. Being part of all discussions on processes and potential findings. Helping resolve discussion of findings and ratings. For any findings logged due to Audit, Compliance or Self  a review of remediation plans before they are submitted. Tracking completion dates of all findings.
• Change/project Risk – Ensure compliance of material change and project risk standard. Ensure any process changes and risk and control profile are understood related to any material change. Ensure high risk project risk items are escalated. Providing risk oversight of Digitization Program.
• Target Assessments – Performing deep dive reviews of key business processes to assess risk and control and standardization…