Investment Application Support Analyst

Job Details:
Level: Experienced,

Job Location:

Penn Center - Denver, CO 80203, Position Type:
Full Time, Salary Range: $ - $ Salary, Job Shift: Day, Summary of Job Responsibilities

The Investment Application Support Analyst will be responsible for resolving data, operational, and workflow issues within the public and private markets investment systems. The Analyst will also work with end users to assist with documenting and developing business requirements for the investment systems.

Employees are held accountable for all duties of the job. Individuals must be able to perform these duties with or without reasonable accommodations.

• Participates in the production support rotation, providing coverage of the day-to-day functional and operational issues within the investment systems
• Validates control checks daily for data integrity of the data warehouse, private markets, and order management systems, and identifies and proposes solutions to exceptions
• Serves as a Data Steward to ensure accuracy and completeness of data within the investment systems
• Documents current business processes, investigates investment customers' business needs, and translates them into clear, detailed, functional requirements
• Liaises between business users, technical teams, and software vendors to investigate and/or develop solutions to business/systems issues
• Creates and modifies dashboards and reports to assist with investment analysis, reconciliations, and system performance.
• Provides research assistance and functionality testing for investment system implementations and upgrades
• Facilitates demonstrations, user acceptance testing, creation of job aids, and occasional training activities for the release of new system enhancements and functionality
• Completes quarterly and annual reporting requirements as defined by policy or statute
• Provides coverage of Investment Operations' responsibilities, including processing of corporate actions, cash management, trade settlements, and reconciliation of positions, cash, and transactions.
• Cross-trains and cross-covers Investment Operation's desks for contingency backup and knowledge growth
• Maintains up-to-date documentation, procedures, and policies
• Carries out other duties as assigned

• Bachelor's degree in Business, Finance, Accounting, or closely related field; five years of Investment Operations, Investment Accounting, and/or Investment System experience; or equivalent combination of education and experience
• Broad knowledge of public and private market investment instruments and familiarity with investment-related software such as Black Rock Aladdin, Bloomberg, and Long View. Experience with Snowflake and Power BI preferred.
• Experience creating documentation such as business requirements, process diagrams, and test cases
• Ability to succinctly and clearly communicate complex business requirements and technical information to various stakeholders
• Experience with business process modeling, business analysis, and Agile methodology
• Experience leveraging AI tools to enhance productivity and efficiency, proactively identifying opportunities to apply emerging technologies that improve workflows and outcomes
• Strong analytical skills (Assessment / Decision Making / Problem Solving)
• Interpersonal skills including customer service, training, and conflict management
• Effective oral, written, and presentation communication skills

• Standard office environment with frequent telephone communication, computer operation, and other office productivity machinery, such as a copy and printer machine.
• Occasional moving and positioning supplies in excess of 20 pounds
• All employees are expected to present themselves in a professional manner in alignment with the financial services industry

• Opportunity to work from home up to three days per week. Eligibility dependent upon factors detailed in PERA's Work from Home Policy.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of an employee. Duties, responsibilities, and activities may change or be assigned with or without notice.

Unfortunately, at this time, PERA cannot consider candidates that require sponsorship (now or in the future), or are located outside of the US.

All Colorado PERA employees are subject to PERA's Ethics Policy and some employees are subject to the Personal Trading Policy. These policies…