Tax Compliance Analyst

Location:

Canton, Massachusetts (Hybrid)

In this position, you’ll be based in the [Location] office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at

We give you a world of potential

Tax Compliance is a division within Computershare responsible for processing notices and levies received from the Internal Revenue Service (IRS) as well as various state agencies.

The Tax Compliance role monitors and reviews the receipt, processing and mailing of various tax notices and forms in accordance with IRS, corporate, and department policies.

The Tax Compliance Analyst is also expected to work collaboratively across teams within Computershare supporting continuous improvement and project related activities.

A role you will love

The Tax Compliance Specialist is responsible for processing and administering a broad range of tax compliance activities, including Form W-9 and W-8 documentation, B-Notice and C-Notice mailings, backup withholding, non-resident alien withholding, and federal and state tax reporting. The role supports regulatory compliance by ensuring adherence to IRS and state reporting requirements while maintaining accuracy, timeliness, and efficiency in all tax-related processes.

This position also coordinates the review and processing of IRS and State levies and stays current with applicable IRS regulations and specifications. The incumbent works closely with internal teams to resolve tax inquiries and support ongoing compliance obligations.

• 30% of the role is dedicated to reviewing, coordinating, and processing IRS and State Levies, ensuring compliance with all applicable regulatory requirements and internal procedures.
• 30% of the role is focused on managing IRS B-Notices and C-Notices, including issuing notices, conducting follow-up activities, maintaining records, and ensuring adherence to IRS guidelines.
• 20% of the role involves reviewing, investigating, and responding to IRS Civil Penalties, ensuring timely resolution and accurate documentation.
• 20% of the role is dedicated to managing tax compliance workflow queues and tax-related inquiries, including support for Form W-9 and W-8 processing, backup withholding, non-resident alien withholding, and federal and state reporting obligations.

• Meet established productivity, quality, timeliness, and efficiency standards for all assigned tax compliance activities.
• Ensure all IRS and state regulatory reporting requirements are completed accurately and within prescribed deadlines.
• Maintain compliance with applicable federal and state tax regulations, policies, and procedures.
• Effectively manage and resolve balancing items, exceptions, and compliance issues identified through regular reviews and weekly Tax Compliance Management meetings.
• Demonstrate accuracy and attention to detail in the processing of levies, notices, withholding activities, and tax reporting obligations

• Basic understanding of IRS tax compliance requirements and reporting obligations.
• Knowledge of W-9/W-8 forms, backup withholding, IRS notices, and levies preferred.
• Strong attention to detail and ability to follow established procedures and deadlines.
• Proficiency in Microsoft Office, particularly Excel.

• Understanding of how Tax Compliance supports departmental and business objectives.
• Ability to work collaboratively with internal teams such as Client Services and Tax Reporting.
• Awareness of IRS and State regulatory requirements and reporting deadlines.

• No direct supervisory responsibilities.
• Provides support and guidance to…