Debt Collections

We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.

• Contact debtors via phone, email, and mail to collect outstanding debts.
• Negotiate payment plans and settlements in accordance with company policies and procedures.
• Document all collection activities accurately and efficiently.
• Conduct skip tracing to locate and contact debtors.
• Able to achieve monthly collection goals.

• Must have at least 1 year of Debt Collection experience.
• Strong negotiation skills with proven ability to recover delinquent accounts.
• Experience with 3rd party collection is a plus, but not required.
• Ability to handle difficult conversations with professionalism.
• Strong organizational skills and attention to detail.
• Proficient in Evolution, SecureCRM, Symplicity and other collection software.

• Noise-Canceling Headphones
  :
  Essential for clear and professional audio.
• Reliable Internet Connection
  :
  At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
• Backup Internet Source
  :
  With a speed of 2050 Mbps to avoid interruptions.
• Backup Power Supply
  :
  To stay operational during power outages.
• Wired Connection
  :
  Ethernet/LAN cable for consistent internet performance.
• Laptop Requirements
  :
  Core i5 processor or better, with at least 8GB RAM for smooth multitasking.