Lending Operations Specialist - Remote

Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years.

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• Work in all aspects of the bridge loan cycle m loan set up and disclosures, to reviewing and approving the bridge loan to preparing closing documents, you will move seamlessly through all phases of the loan process
• Assist gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings
• Ensure minimum submission requirements and documents are met prior to submitting loans to processing
• Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates, ICDs as well as compliance of APR requirements
• Experience with condo approval requirements including requesting documents and reviewing documents to ensure all relevant questions are completed
• Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines
• Accurately condition loan files based on the loan application and file documentation
• Consistent communication internally providing loan status and approval updates
• Effective and consistent communication with external Lending Partners, Agents, and Borrowers
• Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest
• Prepare initial closing disclosures and balance with settlement and send electronically to the borrower(s)
• Settle all closing issues timely, accurately, and always putting the customer experience first
• Prepare and execute the transfer of lender funds for disbursement
• Ensure loan closing is progressing while working lock step with a cross-functional team of Loan Assistants, Bridge Loan Specialists and Loan Officers
• Prepare all loan documents for signature, verifying accuracy of the loan file (interest rate, property, sales price, loan amount, vesting, etc.), and ensuring the file has all completed documents prior to closing
• Reconcile/enter/update loan level information to prepare closing documents, and confirm necessary loan file documents are present (title commitment, HOI, etc.)
• Verify the closing disclosure meets all required federal and/or program guidelines
• Ensure closings adhere to lock confirmation, loan approval, and program guidelines
• Provide timely communications regarding closing status as appropriate
• Enter information into Meridian Link LOS, following up and communicating with customers, and obtain missing or updated documentation in order to process the mortgage loan file in a timely manner
• Coordinate with settlement partners to ensure that data is uploaded from our LOS to their system accurately and timely to ensure closing dates are met
• Audit signed closing documents to ensure complete and accurate package is received after closing and before funding
• Excellent customer service is second nature, with a natural inclination to assist others
• Efficiently and effectively manage and process a pipeline of loans daily while maintaining company turn times
• Continually learn, grow, and expand your knowledge, while also supporting others' learning experiences; act as a mentor and be a resource for others inside and outside of your team
• Take on ad-hoc projects as they arise & always be willing to support your team where they need you

• A minimum of 3 years of recent closing experience with additional relevant mortgage experience in…