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SPOC Manager; Fully Remote

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: LoanCare
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Loan Servicing, Financial Compliance
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: SPOC Manager (Fully Remote)
  • Lead daily SPOC operations, ensuring compliant and customer-focused loss mitigation.
  • Manage supervisors, develop strategies, and drive performance.

What You'll Do:

  • Coach staff, monitor metrics, and implement process improvements.
  • Partner with Compliance, Legal, Quality, and Operations.

Qualifications:

  • 6-8 years mortgage servicing and 5+ years leadership.
  • Strong knowledge of loss mitigation and mortgage systems.

Total Rewards:

  • Medical, dental, vision, 401(k), tuition reimbursement, and more.
Loan Care

Loan Care is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.

Join us at Loan Care as our next SPOC Manager (Fully Remote) in United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 90..

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